Introducing Twilio SMS on Toll-Free Numbers


Toll-free numbers have gotten a bad rap when it comes to customer experience. No customer wants to navigate complicated IVRs, stay on hold for ages, or repeat the same information over and over. Today, we are introducing SMS enabled toll-free numbers to streamline customer support and give your customers a new way to reach out. Unlock Toll-free Numbers To Text Toll-free SMS helps businesses simplify and… Read More

Introducing Message Delivery Information: Helping You Track And Deliver More Messages With Twilio


Crafting the right message is one part of the picture when you’re communicating with customers. You need to make sure your message is delivered to your customers. Today we’re introducing Message Delivery Information, allowing you to track delivery status for each SMS and MMS message you send, in real time. Message Delivery Information gives you the data you need to improve delivery rates and reach a… Read More

Growing In Europe: Announcing Lower Prices, More Coverage And Wider Access In Europe


The right message can open doors–literally. European based companies use Twilio to help their customers do anything from opening a door via text message, to finding the right medical care, to getting a quality loan. Since entering the European market two and a half years ago, we saw exponential growth. Last year, Twilio Voice traffic grew 300% thanks to the companies building with Twilio. With this… Read More