Announcing General Availability of Verify WhatsApp

January 27, 2023
Written by

GA Twilio Verify WhatsApp

Due to Meta’s effort to reduce scam and fraud in their ecosystem, you’ll need to create and manage your own WhatsApp Senders to send WhatsApp messages starting March 1, 2024. Learn how to add your WhatsApp sender in the documentation.

We are excited to announce that Twilio Verify WhatsApp is now in General Availability (GA)!

What does the General Availability of Verify WhatsApp mean for me?

In early 2022, we announced Twilio Verify Whatsapp in Public Beta. Now, the announcement of Verify WhatsApp as Generally Available means that the Verify WhatsApp channel is backed by an increased reliability and service level quality of 99.95% with our Service Level Agreement (SLA). Twilio’s SLA means that in the rare event you encounter a problem, you can raise a support ticket backed by the service agreement.

Secure Communication with WhatsApp and Verify API

Verify simplifies the user verification process because it’s future-proof. You can quickly implement user possession factors using a variety of channels - WhatsApp, SMS, Email, Voice, Push, Silent Device Approval, TOTP, and Silent Network Authentication, all through a single integrated API.

If you’re familiar with the Verify API and sending SMS One-time Passcodes, adding WhatsApp as a channel for your consumers is a simple one-word change in the API request. The additional layer of security offered by WhatsApp means you can send one-time passcodes over a secure connection keeping your end-users safe. Like the Verify SMS channel, pre-approved One-time Passcode template messages are sent through shared WhatsApp-enabled phone numbers maintained by Verify. The generated One-time Passcode is the same on either channel, enabling users to use the code they receive from either WhatsApp or SMS if both were requested.

Give it a try!

Explore our documentation, and head to the Twilio Console to start building with Twilio Verify WhatsApp for yourself!

We can’t wait to see what you build!