Improving Your Case Management Response Time with Twilio SMS

Ameer is Solutions Architect at Twilio, specializing in building high volume, low latency solutions for customers. He has over 15 years of experience in building solutions. The following is syndicated content, originally published on Salesforce’s developer blog. When it comes to case management, the shorter your response time is the happier your customers will be. I recently published an article on Salesforce’s development blog, showing you… Read More