Twilio Changelog

Additions and changes to the Twilio platform

Autopilot

Autopilot Generally Available GA

Autopilot is now Generally Available. Autopilot lets you build, train and deploy AI-powered bots on any communications channel that can interface seamlessly with contact center platforms like Twilio Flex.

The following features are now available in the GA release: pre-built bot templates, speech recognition optimization, new training interface in Console, event webhooks, Simulator to test and troubleshoot your bots, and Custom Channel to let you build bots on custom-built or 3rd-party chat platforms. Learn more here.