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  • By Almitra Karnik
    Twilio Monitoring Within Microsoft Power BI: Analyze and Visualize Data mspowerbi

    A few weeks back we announced Twilio Monitor to give you detailed operational visibility into your Twilio account and Twilio-powered apps. This new level of transparency can help you build secure and compliant applications. Monitor logs errors and warnings, tracks usage against thresholds, and provides comprehensive event-logging and change-tracking for Twilio resources. All Monitor data can be consumed via an API within your app, and integrate with your existing analytics and Business Intelligence solutions.

    Today, we are happy to showcase how our technology partner, Microsoft, has integrated Twilio with their Power BI product. The Twilio content pack for power BI helps you understand aggregate business metrics associated with calls and messages pertaining to your account. This toolkit offers a ready-to-use version to get pre-defined reports or the option to customize it and generate your own dashboards.

    It is really simple to connect to Twilio in Power BI. You …

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  • By Almitra Karnik
    Introducing DELETE, A Privacy Feature for Deleting Call and Message Activity Twilio_Website_Blog_Delete-API

    Today, we’re happy to announce a new feature, DELETE, that lets you easily manage data privacy in your applications. You can now programmatically delete call records, SMS message bodies, and much more using the API interface. After deletion, these records will no longer be exposed in the API logs or the Account Portal. This gives you the ability to make sure only authorized users have access to sensitive customer data.

    Data privacy isn’t just a way to protect your company and stay out of the news, it’s also good business. 89% of consumers say that they avoid doing business with companies they think don’t protect their privacy (TRUSTe 2014 survey).

    DELETE is free to all Twilio users. This new features gives you more control of privacy and data security in Voice and Messaging communications than ever before. You can delete anything from Notifications, Calls, Recordings, Transcriptions, Messages, Message …

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  • By Almitra Karnik
    Introducing Timezone Selection in the Account Portal TimezoneSwitcher

    Twilio’s Account Portal gives you valuable insight into all your interactions with Twilio: from the billing details of your accounts, to the logs for your calls and messages. All the dates and times you see in the Account Portal are usually displayed in UTC or Pacific time, Twilio’s home timezone. Today, we’re pleased to announce a new feature puts you in charge of the way we display dates and times.

    For international developers building on Twilio, constantly converting between timezones is no picnic, and can make debugging tricky. The new Timezone Selection feature applies globally across the Account Portal, so you can choose your timezone once and get back to building. It’s a little thing, but we get why it is so important.


    At Twilio, we’re excited to address the needs of our increasingly international developer base. Timezone Selection is just one small part of that. To choose your timezone, …

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  • By Almitra Karnik
    Introducing Request Replay: An Easier Way To Debug and Deploy Your Twilio Apps Twilio Bug Logo

    At Twilio, we’re constantly looking for new ways to give developers greater visibility into their applications. Tools like the API Explorer, App Monitor, and Test Credentials help make Twilio applications easier to operate, debug, and deploy.

    Today we’re happy to introduce you to a new feature in that same family, Request Replay, making it easier for you to debug applications and compare failed requests against one another.

    Side By Side Comparison

    The Request Inspector tool gives developers insight into the response of their web server and the TwiML Twilio executes. But, when a request fails, developers are left to their own devices to reproduce the problematic request and debug it in the context of their application. That’s where Request Replay comes in.

    In the App Monitor and Call Details page, you can find a log of all the requests Twilio makes to your application. Once you’ve identified a …

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