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  • By Arvind Rangarajan
    How to Build a Protected Conference Line in a Few Minutes using Studio Conference Line Protected Header

    With many people shifting to working remotely, the need for collaboration tools is increasing. Twilio offers many options that allow developers to build collaboration solutions like video chat or voice conferencing solutions.

    This blog post walks you through how to create a protected voice conferencing line using Twilio Studio in a couple of minutes - to help your remote workforce continue to communicate.  

    In Studio, a Flow is executed from an incoming call or SMS to your Twilio number, or you could trigger an outbound flow via a REST API request. Once in a Flow, Studio offers various ways to control calls and message flows, including but not limited to:

    • Saying or playing messages to a callee
    • Gathering input from the callee such as digits or voice messages
    • Making an HTTP request to a third-party system

    It is simple to build a protected conference line using Twilio Studio and studio …

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  • By Arvind Rangarajan
    Toll-Free SMS with Higher Throughput is now Generally Available toll-free-sms-throughput-increase.png

    Today we’re excited to announce the General Availability of High Throughput Toll-Free SMS in the US. This feature increases the capacity of SMS messages that can be sent from a Toll-Free number to US destinations.

    Toll-Free unlocks your business value

    Toll-free SMS helps businesses simplify and scale interactions with mobile users.

    There are multiple business benefits to using a Toll-free number for SMS:

    • Trust: Your customers feel comfortable when communicating with you through a number branded with your business.
    • Brand: You can use the same toll-free phone number for all your business related messages (e.g. receipts, confirmations, notifications) to grow your brand, and give customers a dependable phone number they’re familiar with.
    • Single Channel: You can use the same number for both voice and text messages. You can maintain a single identity and use the same toll-free number for all voice and SMS interactions.

    Also, read more …

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