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  • By Catalin Negru
    Integrate Dialogflow with Twilio Conversations using NestJS Integrate Dialogflow Twilio Conversations NestJS Hero

    This tutorial will allow you to scale customer interactions using Dialogflow before passing the conversation to an agent or another system. The following project will be composed of a backend built with NestJs/Express, Twilio’s Conversations API, and our DialogFlow integration.

    Prerequisites

    If you don’t have a Twilio account, you can get one for free here.

    For the following exercise, you’ll need the following:

    High Level Flow

    Before we dive into the coding aspects of the tutorial, let's go o …

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