Southwest is known for the LUV they show their customers. They have been #1 on the Department of Transportation's Consumer Satisfaction Ranking for 24 of the last 28 years, were ranked #8 on Fortune's World's Most Admired Companies list in 2018, and also achieved profitability for 46 of the 52 years they've been around. Southwest's mission is "to become the world's most loved, most flown, and most profitable airline" and they seem to be on the right track to accomplish it.
Southwest was crushing this goal. But Jonathan, a senior developer at Southwest, attended SIGNAL last year and saw the potential of Flex to improve their Service Desk. …
Dropbox has a wonderful API that allows you pass a publicly available URL and it will download the data and store it into dropbox on your behalf. This is incredibly useful since Twilio on receipt of fax builds a URL which the content can be accessed from.
We don't even have to download the attachment and stream it to Dropbox, Dropbox will do it for us!
Prerequisites to Fax with Dropbox
- A fax enabled number from Twilio
- A Dropbox account
Create a Dropbox app
Next, you'll need to create a new DropBox app.
- Select Dropbox API
- Select App folder
- Give your folder a name like Modern Fax
Configure your Dropbox App
In the following screen, in the OAuth2 section:
- Set Allow implicit grant = Disallow
- Click Generate access token and save …