Karla Nussbaumer

Karla is Head of Technical Marketing at Twilio. She is responsible for establishing Twilio Flex as the leader in the contact center market. With technical consulting, research and storytelling as her core skills, she has developed and executed programs to increase Flex growth in the industry. Before Twilio, she held product marketing and sales roles in the contact center and collaboration industry. Her experience spans across several technologies to develop GTM strategies and increase revenue.