Twilio’s GDPR Commitment: Support for Customer Compliance Objectives

Twilio is committed to being GDPR compliant

Twilio is committed to being GDPR compliant by May 25, 2018. New data processing addendum for customers. Additional GDPR guidance materials coming soon. At Twilio, we’re keenly aware that organizations who process personal data of people in the EU need to be sure their service providers support compliance with the General Data Protection Regulation (GDPR). That’s why we are committed to ensuring our platform is GDPR-compliant… Read More

Is Twilio an ATDS

This is a question I hear regularly from Twilio customers interested in using Twilio’s Programmable SMS API. For the uninitiated, “ATDS” stands for “Automatic Telephone Dialing System.”  ATDS’s are also sometimes colloquially referred to as “auto-dialers” or “robo-dialers.”  And, in the United States, whether or not your messaging program is subject to the restrictions (and severe monetary penalties) of the Telephone Consumer Protection Act (aka the… Read More