8 Ways Personal Information Is Like Uranium

Want to Be A More Privacy-Aware Developer for Data Privacy Day? Think of Personal Information like Uranium Sunday, January 28th is Data Privacy Day.  And, I know the best way for Twilio to celebrate the day would be with a post on best practices for handling nuclear reactor fuel. Kidding. In all seriousness, much of Data Privacy Day is focused on building awareness among consumers about… Read More

GDPR: Data Subjects, Controllers and Processors, Oh My!

Are you a Data Subject? Controller or Processor?

Welcome to Part 3 of our series discussing the General Data Protection Regulation (GDPR). With this post, we’re going to dig into some key concepts in the legislation. (If you’re asking yourself, “What is this GDPR thing?” It’s a major piece of legislation coming out of the European Union (EU) which regulates the processing of personal data and it could significantly impact your business regardless of… Read More

Getting to Know the 4 Magic Letters of Compliance: GDPR

The 4 magic letters of compliance: GDPR

Does GDPR apply to you or your business? What’s the intent of GDPR? What happens if you don’t comply? Compliance is often a topic of discussion for many of our customers, but one compliance item that hasn’t quite made it onto everyone’s radar just yet is the General Data Protection Regulation (GDPR)—a major piece of legislation coming out of the European Union (EU) that could severely… Read More

Twilio’s GDPR Commitment: Support for Customer Compliance Objectives

Twilio is committed to being GDPR compliant

Twilio is committed to being GDPR compliant by May 25, 2018. New data processing addendum for customers. Additional GDPR guidance materials coming soon. At Twilio, we’re keenly aware that organizations who process personal data of people in the EU need to be sure their service providers support compliance with the General Data Protection Regulation (GDPR). That’s why we are committed to ensuring our platform is GDPR-compliant… Read More

Is Twilio an ATDS

This is a question I hear regularly from Twilio customers interested in using Twilio’s Programmable SMS API. For the uninitiated, “ATDS” stands for “Automatic Telephone Dialing System.”  ATDS’s are also sometimes colloquially referred to as “auto-dialers” or “robo-dialers.”  And, in the United States, whether or not your messaging program is subject to the restrictions (and severe monetary penalties) of the Telephone Consumer Protection Act (aka the… Read More