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  • By Twilio
    Important Change to the Philippines Local Numbering Plan Local Number Philippines Change

    At Twilio, it’s important for us to share when there are changes to phone numbers that may affect you. There is an upcoming change for all Philippines local numbers in Metro Manila and neighboring areas bearing the 02 area code. If you have provisioned phone numbers in the 02 area code, you will receive email communications about this change.

    Starting October 6, 2019, between 12:01 a.m. and 5:00 a.m. Philippine Standard Time (PST) / October 5, 4:01 to 9:00 p.m. Coordinated Universal Time (UTC), all Philippines local numbers in the Metro Manila neighboring areas bearing the 02 area code will change from 7 to 8 digits in length (or from 10 to 11 digits if you count the country code of +63).

    The new 8-digit local numbering plan is the result of new regulations implemented by the National Telecommunications Commission (NTC) in the Philippines.

    Every Twilio +632 phone number will …

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  • By Twilio
    Important Change to the Twilio Phone Number Provisioning API Important Changes to the Twilio Phone Number Provisioning API

    Regulatory Compliance (RC) requirements for phone numbers have increased worldwide. We have been working with regulators to ensure that phone numbers you provision are in compliance with all applicable laws and regulations. As part of this engagement, we made an important change to the Twilio Phone Number Provisioning API.

    You should have received email communications about this change if you use this API for phone numbers outside the US and Canada. To reiterate:

    Starting September 10, 2019, the Phone Number Provisioning API will require you to provide an address for any new regulated number you provision. If you don’t include a valid address, you will receive error code 21631.

    You can find address requirements for the country where you are provisioning numbers on our Phone Number Regulations page.

    What’s Changing with the Twilio Phone Number Provisioning API?

    Previously, address requirements were not enforced through the API. You …

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  • By Twilio
    Champions Community: Building Omni-Channel Digital Assistants with Autopilot Champions Community: Building Omni-Channel Digital Assistants with Autopilot

    In the following video, Steve Tingiris, Founder and "chief dabbler" of Dabble Lab and Twilio Champion chatted with Nico Acosta, Director of Product for Autopilot at Twilio to talk about building digital assistants with Twilio Autopilot. Enjoy the interview transcript and watch the video for a deeper look at the tech.

    The following interview can also be found on the Dabble Lab Youtube channel

    You can learn more about joining Steve and a community of supportive developers on the Twilio Champions page.

    Introducing Nico Acosta & Twilio Autopilot

    Steve: Hey, this is Steve with Dabble Lab, and this is another episode of Dabble With Experts. And today, I'm joined by Nico Acosta, who is the Director of Product and Engineering for Twilio Autopilot, and I've had the good fortune to work with Nico and Autopilot for a little bit, and so, today we get a chance to …

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  • By Twilio
    SIGNAL Behind the Scenes: Twilio's Michael Carpenter Michael Carpenter

    In this interview, Michael Carpenter from Twilio's Voice Insights team sat down with Corey Weathers, a Developer Evangelist at Twilio to talk about Voice Insights. We hope you enjoy this interview transcript.

    The following interview took place August 6th, 2019 at Twilio's SIGNAL conference at Moscone West in San Francisco, California. It previously aired on our SIGNAL TV broadcast over on Twitch.tv/Twilio.

    You can also find this interview on Youtube on Twilio's channel.

    Meet Michael Carpenter

    Corey: What's up, friends. We are back. Okay, so we just had some amazing, amazing, amazing interviews. We had a phenomenal conversation, right, with Andres. Right? From the Product Management Team. Super fun, super exciting. Andres was hanging out. We had Chris earlier. We had some other folks coming and hanging out with us. Now we get to welcome Michael Carpenter from the Voice Insights team. Welcome to the stream, Bud. …

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  • By Twilio
    SIGNAL Behind the Scenes: Twilio's Andres Jaan Tack andres.jpg

    In this interview, Twilio's Andres Jaan Tack sits down with Corey Weathers to talk about Twilio's launch of Conversations. We hope you enjoy this interview transcript.

    The following interview took place August 6th, 2019 at Twilio's SIGNAL conference at Moscone West in San Francisco, California. It previously aired on our SIGNAL TV broadcast over on Twitch.tv/Twilio.

    You can also find this interview on Youtube on Twilio's channel.

    Meet Andres Jaan Tack

    Corey: Hey, what's up, friends? Super excited to be back with you. Listen, welcome back to SIGNAL TV. It's your boy Corey Hurricane Weathers back here in the building. We're hanging out with Twilions again. We've been having some fun throughout the day. We've got more live interviews, more live demos set up for you. And so before I continue I gotta say "welcome" to the latest guest. This is Andres. Hi Andres good to see …

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  • By Twilio
    SIGNAL Behind the Scenes: Twitch's Tristan Wiley tristan.jpg

    In this interview, Tristan Wiley from Twitch sits down with Lizzie Siegle from Twilio to talk about Tristan's Twitch extension that allows viewers to call a streamer via Twilio. We hope you enjoy this interview transcript.

    The following interview took place August 6th, 2019 at Twilio's SIGNAL conference at Moscone West in San Francisco, California. It previously aired on our SIGNAL TV broadcast over on Twitch.tv/Twilio.

     

    Meet Twilio Champion Tristan Wiley from Twitch

    Lizzie: Hi, everyone. Welcome back to SIGNAL TV. I'm Lizzie. Again, I'm a developer evangelist here at Twilio and I am beyond excited to welcome an MHacks organizer, rising junior at the University of Buffalo, an organizer of UB Hacking, a Twitch Developer Relations Intern, Twilio Champion and so much more, Tristan Wiley.

    Tristan: Hello. Hi. Hi, everybody. Hi, everyone in chat. I know some of you. Thanks for stopping by.

    Lizzie: Yes. So, what is …

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  • By Twilio
    SIGNAL Behind the Scenes: Twilio's Kris Gutta kris.jpg

    In this interview, Kris Gutta, a Product Manager on Twilio's Voice team sat down with Corey Weathers, a Developer Evangelist at Twilio to discuss the launch of Twilio Media Streams. We hope you enjoy this interview transcript.

    The following interview took place August 6th, 2019 at Twilio's SIGNAL conference at Moscone West in San Francisco, California. It previously aired on our SIGNAL TV broadcast over on Twitch.tv/Twilio.

    You can also find this interview on Youtube on Twilio's channel.

    Meet Kris Gutta

    Kris: How you doing, Corey?

    Corey: I'm hanging in there, how 'bout yourself?

    Kris: Great.

    Corey: We've been talking a lot about Twilio, we've been excited about the keynote, we're really excited to see somethings happening here on the stream and so, before we jump into that stuff, I have to ask: how's your SIGNAL been?

    Kris: It's been fantastic. I mean I just love being …

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  • By Twilio
    SIGNAL Behind the Scenes: Twilio's Ashley Roach Ashley.jpg

    In this interview, Ashley Roach, a Product Manager on Twilio's X Developer Experiences team sat down with Lizzie Siegle, a Developer Evangelist at Twilio to discuss Twilio's new CLI tool which is now in Beta. We hope you enjoy this interview transcript.

    The following interview took place August 6th, 2019 at Twilio's SIGNAL conference at Moscone West in San Francisco, California. It previously aired on our SIGNAL TV broadcast over on Twitch.tv/Twilio.

    You can also find this interview on Youtube on Twilio's channel.

    Meet Ashley Roach

    Lizzie: Hi everyone, I'm Lizzie, a Developer Evangelist at Twilio, and we are back with Ashley Roach, a Product Manger on Twilio X.

    Ashley: Hey, everybody. What's going on Lizzie?

    Lizzie: Very excited to have you on.

    Ashley: Yeah, cool.

    Demoing the new Twilio CLI

    Also see our Command Line Interface launch blog post.

    Lizzie: You have a CLI demo for us? …

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  • By Twilio
    SIGNAL Behind the Scenes: Microsoft's Chloe Condon chloe.jpg

    In this interview, Chloe Condon, a Cloud Developer Advocate from Microsoft and a Twilio Champion sat down with Corey Weathers, a Developer Evangelist at Twilio to talk about her fake boyfriend app. I hope you enjoy this interview transcript and live coding session.

    The following interview took place August 6th, 2019 at Twilio's SIGNAL conference at Moscone West in San Francisco, California. It previously aired on our SIGNAL TV broadcast over on Twitch.tv/Twilio.

    You can also find this interview on Youtube on Twilio's channel.

    https://www.youtube.com/watch?v=TSm_GU2E9r4&feature=youtu.be

    An introduction to Chloe Condon

    Corey: We've been talking and talking and talking about this amazing, amazing individual who's seated to my left. She has obviously, like, her name's been brought up a number of times on Chef Brent's stream. We talked a good bit about the work that you did, yeah. Then you heard about her if you saw the keynote …

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  • By Twilio
    Mexico and France Regulatory Compliance Updates C38ISHEvx3myBJcdZgcBn0-OJh2VwQI8YjZvUiwVBnsT6Yk04DCPCrGhhLeeE1_tqujZD8TKaUGWr-vcRlPAsOGruuaIhIdJz9XfCV-NBWaYaaQCrdys8oSNdQQGjLJa1cCZpD-K

    Worldwide regulatory compliance (RC) requirements for phone numbers continue to increase. These regulations depend on your phone number type, its features, you or your company’s status in the country, and how you use the number. From time to time, the Regulatory Compliance team will provide updates on important regulatory changes that may impact our customers.

    Today’s updates concern Mexico and France.

    Mexico: Mobile Dialing

    As of August 3, 2019, the way you dial mobile numbers in Mexico has changed. If you use Mexican numbers, this change may require you to make changes to your infrastructure dial plans and/or your Twilio application.

    Previously, you dialed Mexican mobile numbers by using the country code (+52), then +1, and then the 10-digit phone number. The Mexican Telecommunications Regulator (Instituto Federal de Telecomunicaciones or IFT) eliminated the requirement for the +1 so you can now dial simply by using the country …

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