Customer Security Notice on CVE-2014-0160 / Heartbleed Disclosure
The engineering team at Twilio has been working to assess the impact for our customers in the wake of April 7th’s disclosure of CVE-2014-0160, known…Full Article
Building For The Enterprise: Introducing Twilio Client’s Global Low Latency Improvements for WebRTC, New Recording Capabilities
The quality of a voice call is the critical element when it comes to the caller’s experience and one of the largest issues impacting IP…Full Article
Global Reach from Australia to Hong Kong: Announcing Twilio SMS Numbers in Six New Countries
One API with global reach – that’s our mission as we continue to expand capabilities around the world for you to reach customers wherever they…Full Article
Twilio Brings the Power of Communications to IBM Cloud Platform, Codename: BlueMix
Twilio is joining forces with IBM to bring voice, messaging, and VoIP functionality to developers on the IBM Cloud Platform. Today, IBM announced the open…Full Article
Discover The Full Power Of Twilio With New API Explorer Updates
Everything built here at Twilio aims to provide the best tools for developers to get the job done. From Helper Libraries to the API Explorer,…Full Article
Introducing The Expanded Twilio Partner Program
In August of 2011, TalkDesk was just an app Tiago Paiva (pictured right) built for our Twilio Client Competition. Tiago won the competition and flew…Full Article
Apply for Twilio Heroes: Soft Skills Developers Need to Succeed
At Twilio, our mission is to enable developers to change the world of communications forever. Software developers are the force behind building the future of…Full Article
Twilio Expands Messaging in Europe Plus New Numbers From Hawaii to Alaska
Today kicks off the inaugural TwilioCon Europe in London, and no better way to start than with exciting news for our European community. Today we…Full Article
TwilioCon 2013: Announcing Picture Messaging, Price Drop, Business Critical Apps and More
Today kicks off the third annual TwilioCon, a gathering of the people who are redefining human interaction in every area of business, social good and…Full Article
4 Best Practices For Securing Your Twilio App
You probably hear a lot about security, and you may have even put a great deal of time and thought into securing your Twilio app.…Full Article
Billing Incident Post-Mortem: Breakdown, Analysis and Root Cause
Twilio experienced an incident with its billing system on July 18, 2013. Although we’ve shared how the incident unfolded, and the impact on our customers,…Full Article
Billing Incident Update
At 3:28am PDT/10:28am GMT, our monitoring systems reported an anomaly in our billing systems, which resulted in erroneous credit card charges and in some cases…Full Article
Announcing Twilio Two Factor Authentication In The Account Portal
Security is essential when scaling your business. As you expand your user base, hire, and ship, you become responsible for more and more sensitive information.…Full Article
Remembering a Friend – Jeffrey McManus
When we were starting Twilio in 2008, the notion of a developer platform business was pretty far out there. When we were looking for advice,…Full Article
A Letter to our Customers, the DOers
The world of communications is undergoing the largest change since the invention of the telephone. What was once stagnant, expensive, and esoteric – an industry…Full Article
Congrats To The Twilio-Powered Companies Named on CNBC’s Disruptor 50 List
There are companies who are not only changing the way we do business, they’re changing the way we interact, share information, shop, eat and travel.…Full Article
Customer Service Solutions with Twilio: Build Your Call Center Your Way
Throughout the years, we have identified that many of our customers are using us to power their customer service needs. Today, we are very excited…Full Article
Twilio for KDDI Web Communications Now Live, Serving the Japan Market
In October we first shared the news of our partnership with KDDI Web Communications to bring the Twilio API to the Japanese developer community. Today…Full Article
Introducing Multi-user Because Collaboration is King
When you’re building the future of communications, your project collaboration needs will evolve as does your team. You might need everyone in your engineering team…Full Article
Twilio Teams Up With Nonprofits To Help Fight Human Trafficking
For human trafficking victims, the key to rescue is communication. We’ve teamed up with the Polaris Project, Thorn, and Salesforce.com to build a new avenue…Full Article
Teach Your Old Box New Tricks: Introducing SIP from Twilio
Today, we are happy to announce <Sip> from Twilio, allowing companies to receive incoming calls by connecting Twilio to their existing SIP infrastructure. This new capability…Full Article
Why Two Factor Authentication Should be a Part of Your Security Plans for 2013
Cyber security heats up this week at the RSA Conference with more than 20,000 people in San Francisco discussing President Obama’s recent executive order, the…Full Article
Ducksboard for Twilio: A New Way To Monitor Your Twilio Metrics
A few months ago we released our Usage API, which allows developers to make a single API request to get their usage stats for a…Full Article
Our Mobile SDKs Just Got Better: Twilio Client iOS and Android updates
Today, we’re updating our iOS and Android Twilio Client SDKs. In addition to performance improvements, this release adds support for ARMv7s on iOS and x86…Full Article
Unlock the Potential of Queue with the Press of a Button (or two)
In September we introduced you to <Queue>, a simple way to build and manage call queues with just a few lines of TwiML. Queue gives…Full Article
Reshaping the Contact Center for a New Era of Customer Interactions
With contact centers facing increasing requirements for agility, flexibility and cost reduction—along with an increasingly sophisticated customer—the time to consider moving to the cloud is…Full Article
InTooch Lets You Easily Connect With New Contacts via Twilio SMS
Co-founder and CEO Julien Salanon was working for AOL Europe when he decided on a whim to attend Mobile World Congress. When he arrived, he…Full Article
TwilioCon Keynote Videos Live: Jeff Lawson and Evan Cooke
This past October, TwilioCon 2012 brought together the DOers and the developers building the next generation of communications. It was incredible to gather all these…Full Article
The Knight In Need of A Kivik: A Twilio Intern’s IKEA Hack
This is a guest post by Matt Auerbach, a Twilio intern alumni, detailing his IKEA hack. Matt is a junior at Boston University studying Computer…Full Article
WebRTC for Twilio Client Now Available
Twilio Client just got better! Today, we are happy to announce general availability of Twilio Client with WebRTC; only a few days after Google Chrome…Full Article
CU Wireless Brings Secure Mobile Banking To Customers with Twilio SMS
Credit unions are known for great rates—but not necessary great technology. The mission of CU Wireless, a subsidiary of Maps Credit Union, is to change…Full Article
Dynamic Extensions for Customer Support Follow Ups using Return2Me
We’ve all be there–Weeding through a labyrinth of menu options before we FINALLY get a support rep on the phone. Often, the feeling is fleeting, as…Full Article
Teaming up with KDDI Web Communications to Bring Twilio to Japan
Following the launch of Twilio Voice-enabled phone numbers in Japan, we’re excited to announce today an exclusive partnership with KDDI Web Communications (KWC) in Japan. It’s…Full Article
Premium Support for 24/7 Help From Twilio
All customers are different, and so are their support needs. Last week, we announced three new paid Premium Support plans for those customers who need…Full Article
Lyft Delivers Safe Rides and Easy Communication with Twilio API
Creating Lyft was a natural evolution for Zimride, a ride-sharing company that uses social networking to connect passengers with like-minded drivers for road trips. Lyft,…Full Article
Sip from Twilio is here, Sign up for the Beta
You shared your enterprise challenges with us and expressed what you wanted, and we listened. Today we are opening beta of the latest <Sip> from Twilio…Full Article
TwilioCon 2012: Jeff Lawson Introduces the Newest Twilio Products with Global Reach
TwilioCon 2012 kicked off today with an opening keynote from our CEO Jeff Lawson, sharing the story of where we’ve been, where we’re going and…Full Article
Ovation Technologies: Empowering Small Businesses to Hire the Best
When it comes to hiring, small businesses often find themselves hopelessly outgunned. While large companies have the resources to blanket the Internet with job posts,…Full Article
Precision Polling Offers Fast, Accessible Polls with Twilio’s API
Shortly after the 2008 presidential election, Gaurav Oberoi, a technologist and successful entrepreneur, agreed to do some research for a friend who was launching a…Full Article
Meet Queue: A New Twilio Verb To Simplify Call Queues
Today we introduce you to <Queue>, the newest member of the Twilio family. This new verb allows developers to build a call queue in just…Full Article
Philadelphia Police Department Fights Crime With Twilio SMS
The Philadelphia Police Department is the nation’s oldest municipal agency—and one of the most forward thinking. In March, the department decided to empower residents to…Full Article
Announcing Beta Phone Numbers in Five New Countries
We’re very excited to open up public beta for five new countries, expanding Twilio capabilities to more developers across the world. Starting today, developers can…Full Article
TrialX: Unlocking Clinical Trials with Twilio API
For patients coming to terms with a new diagnosis or a reoccurrence of their disease, clinical trials represent a rare form of hope. For doctors,…Full Article
GameChanger: Record Real-Time Amateur Sports Scores via Twilio SMS
On any given day, tens of millions of people—adults and kids alike—lace up their athletic shoes and head to their local parks and gyms to…Full Article
The Key to Phone Verification is a Good User Experience
At Twilio, it’s an article of faith that phones have an increasingly central place in our lives. This means it’s also increasingly important that all…Full Article
TaxiMagic Builds an SMS Dispatch System Powered by Twilio
TaxiMagic was founded with the simple idea of making it easy to hail a cab. We’ve all been there: standing on a city street fluttering our…Full Article
The Twilio Fund Adds Seven More Companies
Earlier this year, we announced the first 3 companies to receive funding from the Twilio Startup Fund, a micro-fund created by Dave McClure’s 500Startups investment…Full Article
Twilio/OnCompare Afterparty Recap
This past Wednesday, Twilio partnered with OnCompare to sponsor a LAUNCH Conferenceafter party. OnCompare is “Yelp for Software as a Service.” You build an incredible service,…Full Article
New Developer Contest: Love is in the Cloud
Valentine's Day is just around the corner, so why not give your better half the gift of a Twilio app? It's cheaper than a box…Full Article
Announcing First 3 Recipients of the Twilio Micro Fund
This morning TechCrunch broke the story of the first 3 investments made by Twilio Fund, a micro-fund created by Dave McClure’s 500Startups investment company. We’re…Full Article