Blog
Five Tips for Keeping Passwords Safe
Let’s be honest, if a few of us were left to our own devices, we’d reuse the same simple password across different sites and rarely…Full Article
Lessons From Germany: Communicating with Customers
Powering modern communication is what we hang our hat on. That means giving you the tools to build instant, context-driven, interactive communications into the apps…Full Article
Security Notification for SSLv3 POODLE Vulnerability
As you know, a number of news sources, corporations and the OpenSSL team reported yesterday 14 October 2014 that version 3 of Secure Sockets Layer…Full Article
Security Update for CVE-2014-6271 (Shellshock)
On Wednesday morning, September 24, 2014, the Twilio security team became aware of a code-injection vulnerability in bash dubbed CVE-2014-6271 and nicknamed “Shellshock.” While Twilio…Full Article
Getting To Know Your Twilio Short Code: Rules, Regulations and Capabilities
Twilio short codes are a powerful tool for reaching your users faster, enabling your app to send messages at a rate of 1,800 per minute.…Full Article
Introducing Twilio CX for Chromebooks: Taking Enterprise Communications Into The Era of Software
Relying on hardware to power your communications can weigh your business down. We worked with Google to help free enterprises from hardware closets, cables and…Full Article
Security Notice for June 5th OpenSSL Vulnerability Disclosure
Early Thursday, 5 June 2014, the OpenSSL team released an advisory detailing seven vulnerabilities affecting all maintained branches of OpenSSL. Our engineering team responded to…Full Article
Welcome Richard Dalzell To Twilio’s Board Of Directors
It’s my great pleasure to announce that Rick Dalzell has joined Twilio’s Board of Directors. As you usually read in such an announcement, I’ll tell…Full Article
Out Of Beta, Into Your Hands: Rolling Out Voice and SMS Enabled Numbers In 19 New Countries
In 2011, we launched our first batch of global numbers outside the US and Canada, bringing Twilio Voice to the UK. We had one simple…Full Article
Reach More Customers Across North America: Introducing Canadian Short Codes
You need powerful tools to scale the communication between you and your customers. Twilio Short Codes are now available in Canada. This offers you a…Full Article
Customer Security Notice on CVE-2014-0160 / Heartbleed Disclosure
The engineering team at Twilio has been working to assess the impact for our customers in the wake of April 7th’s disclosure of CVE-2014-0160, known…Full Article
Building For The Enterprise: Introducing Twilio Client’s Global Low Latency Improvements for WebRTC, New Recording Capabilities
The quality of a voice call is the critical element when it comes to the caller’s experience and one of the largest issues impacting IP…Full Article
Global Reach from Australia to Hong Kong: Announcing Twilio SMS Numbers in Six New Countries
One API with global reach – that’s our mission as we continue to expand capabilities around the world for you to reach customers wherever they…Full Article
Twilio Brings the Power of Communications to IBM Cloud Platform, Codename: BlueMix
Twilio is joining forces with IBM to bring voice, messaging, and VoIP functionality to developers on the IBM Cloud Platform. Today, IBM announced the open…Full Article
Discover The Full Power Of Twilio With New API Explorer Updates
Everything built here at Twilio aims to provide the best tools for developers to get the job done. From Helper Libraries to the API Explorer,…Full Article
Introducing The Expanded Twilio Partner Program
In August of 2011, TalkDesk was just an app Tiago Paiva (pictured right) built for our Twilio Client Competition. Tiago won the competition and flew…Full Article
Apply for Twilio Heroes: Soft Skills Developers Need to Succeed
At Twilio, our mission is to enable developers to change the world of communications forever. Software developers are the force behind building the future of…Full Article
Twilio Expands Messaging in Europe Plus New Numbers From Hawaii to Alaska
Today kicks off the inaugural TwilioCon Europe in London, and no better way to start than with exciting news for our European community. Today we…Full Article
TwilioCon 2013: Announcing Picture Messaging, Price Drop, Business Critical Apps and More
Today kicks off the third annual TwilioCon, a gathering of the people who are redefining human interaction in every area of business, social good and…Full Article
4 Best Practices For Securing Your Twilio App
You probably hear a lot about security, and you may have even put a great deal of time and thought into securing your Twilio app.…Full Article
Billing Incident Post-Mortem: Breakdown, Analysis and Root Cause
Twilio experienced an incident with its billing system on July 18, 2013. Although we’ve shared how the incident unfolded, and the impact on our customers,…Full Article
Billing Incident Update
At 3:28am PDT/10:28am GMT, our monitoring systems reported an anomaly in our billing systems, which resulted in erroneous credit card charges and in some cases…Full Article
Announcing Twilio Two Factor Authentication In The Account Portal
Security is essential when scaling your business. As you expand your user base, hire, and ship, you become responsible for more and more sensitive information.…Full Article
Remembering a Friend – Jeffrey McManus
When we were starting Twilio in 2008, the notion of a developer platform business was pretty far out there. When we were looking for advice,…Full Article
A Letter to our Customers, the DOers
The world of communications is undergoing the largest change since the invention of the telephone. What was once stagnant, expensive, and esoteric – an industry…Full Article
Congrats To The Twilio-Powered Companies Named on CNBC’s Disruptor 50 List
There are companies who are not only changing the way we do business, they’re changing the way we interact, share information, shop, eat and travel.…Full Article
Customer Service Solutions with Twilio: Build Your Call Center Your Way
Throughout the years, we have identified that many of our customers are using us to power their customer service needs. Today, we are very excited…Full Article
Twilio for KDDI Web Communications Now Live, Serving the Japan Market
In October we first shared the news of our partnership with KDDI Web Communications to bring the Twilio API to the Japanese developer community. Today…Full Article
Introducing Multi-user Because Collaboration is King
When you’re building the future of communications, your project collaboration needs will evolve as does your team. You might need everyone in your engineering team…Full Article
Twilio Teams Up With Nonprofits To Help Fight Human Trafficking
For human trafficking victims, the key to rescue is communication. We’ve teamed up with the Polaris Project, Thorn, and Salesforce.com to build a new avenue…Full Article
Teach Your Old Box New Tricks: Introducing SIP from Twilio
Today, we are happy to announce <Sip> from Twilio, allowing companies to receive incoming calls by connecting Twilio to their existing SIP infrastructure. This new capability…Full Article
Why Two Factor Authentication Should be a Part of Your Security Plans for 2013
Cyber security heats up this week at the RSA Conference with more than 20,000 people in San Francisco discussing President Obama’s recent executive order, the…Full Article
Ducksboard for Twilio: A New Way To Monitor Your Twilio Metrics
A few months ago we released our Usage API, which allows developers to make a single API request to get their usage stats for a…Full Article
Our Mobile SDKs Just Got Better: Twilio Client iOS and Android updates
Today, we’re updating our iOS and Android Twilio Client SDKs. In addition to performance improvements, this release adds support for ARMv7s on iOS and x86…Full Article
Unlock the Potential of Queue with the Press of a Button (or two)
In September we introduced you to <Queue>, a simple way to build and manage call queues with just a few lines of TwiML. Queue gives…Full Article
Reshaping the Contact Center for a New Era of Customer Interactions
With contact centers facing increasing requirements for agility, flexibility and cost reduction—along with an increasingly sophisticated customer—the time to consider moving to the cloud is…Full Article
InTooch Lets You Easily Connect With New Contacts via Twilio SMS
Co-founder and CEO Julien Salanon was working for AOL Europe when he decided on a whim to attend Mobile World Congress. When he arrived, he…Full Article
TwilioCon Keynote Videos Live: Jeff Lawson and Evan Cooke
This past October, TwilioCon 2012 brought together the DOers and the developers building the next generation of communications. It was incredible to gather all these…Full Article
The Knight In Need of A Kivik: A Twilio Intern’s IKEA Hack
This is a guest post by Matt Auerbach, a Twilio intern alumni, detailing his IKEA hack. Matt is a junior at Boston University studying Computer…Full Article
WebRTC for Twilio Client Now Available
Twilio Client just got better! Today, we are happy to announce general availability of Twilio Client with WebRTC; only a few days after Google Chrome…Full Article
CU Wireless Brings Secure Mobile Banking To Customers with Twilio SMS
Credit unions are known for great rates—but not necessary great technology. The mission of CU Wireless, a subsidiary of Maps Credit Union, is to change…Full Article
Dynamic Extensions for Customer Support Follow Ups using Return2Me
We’ve all be there–Weeding through a labyrinth of menu options before we FINALLY get a support rep on the phone. Often, the feeling is fleeting, as…Full Article
Teaming up with KDDI Web Communications to Bring Twilio to Japan
Following the launch of Twilio Voice-enabled phone numbers in Japan, we’re excited to announce today an exclusive partnership with KDDI Web Communications (KWC) in Japan. It’s…Full Article
Premium Support for 24/7 Help From Twilio
All customers are different, and so are their support needs. Last week, we announced three new paid Premium Support plans for those customers who need…Full Article
Lyft Delivers Safe Rides and Easy Communication with Twilio API
Creating Lyft was a natural evolution for Zimride, a ride-sharing company that uses social networking to connect passengers with like-minded drivers for road trips. Lyft,…Full Article
Sip from Twilio is here, Sign up for the Beta
You shared your enterprise challenges with us and expressed what you wanted, and we listened. Today we are opening beta of the latest <Sip> from Twilio…Full Article
TwilioCon 2012: Jeff Lawson Introduces the Newest Twilio Products with Global Reach
TwilioCon 2012 kicked off today with an opening keynote from our CEO Jeff Lawson, sharing the story of where we’ve been, where we’re going and…Full Article
Ovation Technologies: Empowering Small Businesses to Hire the Best
When it comes to hiring, small businesses often find themselves hopelessly outgunned. While large companies have the resources to blanket the Internet with job posts,…Full Article
Precision Polling Offers Fast, Accessible Polls with Twilio’s API
Shortly after the 2008 presidential election, Gaurav Oberoi, a technologist and successful entrepreneur, agreed to do some research for a friend who was launching a…Full Article