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  • By Kat Marchán
    Designing and Enforcing Codes of Conduct designing-and-enforcing-codes-of-conduct.png

    It's 2019 and the issue by now seems to be mostly settled: Codes of Conduct, as it turns out, are an important tool for any community to promote inclusion and protect their members from harassment that would otherwise distract them or push them away.

    But what's the actual experience of designing one, and more importantly, enforcing one?

    I was an admin on lgbtq.technology, a community Slack for LGBTQ+ members of the tech industry, for over two years. It had a couple of thousand members, with several hundred active across scores of channels. It was (and still is!) a vibrant community that brought together fairly wide representation of individuals.

    In this article, I'll go over the story of how community management evolved in this particular community. Along the way, I'll share various hard-earned lessons myself and the rest of the admin team there learned about how to effectively manage a diverse …

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