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Customer Engagement Inspiration Guide
10 ways top businesses engage their customers to increase loyalty and drive revenue.
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The State of Personalization 2022 | Twilio
Learn why nearly 3,500 businesses and consumers are saying attitudes and experiences with personalization have changed within the last 12 months.
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Guide
Twilio for Retail: Top 10 Use Cases
Improve your customer acquisition cost and customer lifetime value.
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5 Trends That Are Changing Customer Engagement
The 5 noteworthy trends that will define customer relationships in 2023 and beyond.
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Creating the Future of Hybrid Healthcare
Explore hybrid healthcare uses cases: appointment management, virtual visits, patient education, and remote patient monitoring.
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Scaling Growth with Hyper-Personalized Targeting
Watch the webinar to learn best practices for using Personas, how to build hyper-targeted real-time audiences and how to use the Personas Debugger for QA.
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How Segment Uses Segment
See how Sales, Marketing, and Customer Success use Segment to spearhead growth, operationalize machine learning, and personalize customer experiences.
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The ROI of CDP
In this guide you’ll learn the initial ROI that companies are seeing across KPIs upon adopting a CDP and how companies are maximizing that ROI.
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5 Ways Enterprises are Driving Best-in-Class Customer Engagement
In this guide, you’ll learn about real use cases that enterprises are implementing to enhance customer experiences and personalize at scale.
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11 Customer Engagement Metrics You Should Be Tracking
Learn why data-driven marketers use metrics to learn how their content is performing and determine campaign success and delight customers.
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Cookies, Compliance, and Customer Data
Download this guide you’ll learn the difference between first-party and third-party data, and how it affects marketers and the benefits of a CDP.
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7 Steps to Omnichannel Success
Learn why an omnichannel strategy leads to more personalized interactions, seamless customer journeys across all platforms, and increased engagement.
See what our customers are building with Twilio
Twilio Events
May 14-15, 2025 | 8:00 a.m. PST | Marriott Marquis, San Francisco
SIGNAL San Francisco
Join Twilio for SIGNAL, our flagship event, to build, learn, and level up live and in-person with industry leaders and product experts
Pricing
Pricing that reflects your business needs
Build the engaging call experience you’ve always wanted without worrying about the price. Only pay for what you use, no commitments necessary.