Skip to main content


Locale Summary

Locale namePuerto Rico (US)
ISO codePR
RegionNorth America
Dialing code+1


Portable Numbers
  • Geographic (local) numbers
  • Toll Free numbers
  • Mobile numbers

Most mobile operators require account numbers and PINs to port; some providers also require account PINs to port out. Before porting check with your current provider whether a PIN is required and iclude it in your port request.

Required Information

Once you submit all required information, up to 4 weeks, depending on the complexity of the port and time required by the current service provider.

Regulatory Bodies

The Federal Communications Commission (FCC)

Other Details
How To Submit

For Geographic (local) and Mobile number porting requests, email with the required documentation/information.

For Toll-Free numbers, submit your porting request directly via the Twilio Console

You can find all the requirements needed here.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.