Guidelines

Puerto Rico (US) (PR)

Locale Summary

Locale name

Puerto Rico (US)

ISO code
The International Organization for Standardization two character representation for the given locale.

PR

Region

North America

Dialing code
The dialing prefix used to establish a call or send an SMS from one locale to the given locale.

+1

Guidelines

Portable Numbers

  • Geographic (local) numbers
  • Toll Free numbers
  • Mobile numbers

Restrictions

Most mobile operators require account numbers and PINs to port; some providers also require account PINs to port out. Before porting check with your current provider whether a PIN is required and iclude it in your port request.

Required Information

Timeframe

Once you submit all required information, up to 4 weeks, depending on the complexity of the port and time required by the current service provider.

Regulatory Bodies

The Federal Communications Commission (FCC)

Other Details

How To Submit

For Geographic (local) and Mobile number porting requests, please submit your request via the porting form here.

For Toll-Free numbers, submit your porting request directly via the Twilio Console

You can find all the requirements needed here.


For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.