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  • Communications

    • Twilio Messaging logo
      Messaging

      Send and receive multichannel text and media messages in 180+ countries

      SMS WhatsApp Conversations RCS
    • Voice

      Make, receive, and monitor calls around the world

      PSTN SIP Trunking SDK
    • Twilio Verify logo
      Verify

      Globally-managed multichannel 2FA and passwordless authentication

    • Twilio Lookup logo
      Lookup

      Know your customer and assess identity risk with real-time phone intelligence


    • Twilio SendGrid Email API logo
      Email

      Deliver email messages reliably at scale with SendGrid

    • Twilio Task Router logo
      Serverless

      Build, deploy, and run apps with Twilio’s serverless environment and visual builder

    • Twilio Phone Numbers logo
      Phone Numbers

      Access local, national, and toll-free phone numbers

      Toll-Free 10DLC Short Codes
    • Twilio Video logo
      Video

      Connect virtually with secure, high-quality video calling at global scale

    Applications

    • Twilio Flex logo
      Twilio Flex

      Digital engagement center for customer service and sales

      Contact center
    • Twilio Engage logo
      Twilio Engage

      Create multi-channel campaigns with a unified data-first platform

    • Twilio Marketing Campaigns logo
      Marketing Campaigns

      Create and manage email marketing campaigns with SendGrid

    Customer Data

    • Twilio Segment logo
      Twilio Segment ↗

      Unify your customer data with Segment CDP to power personalized engagement

      Data Observability
    • Connections

      Integrate web and mobile app data with a single API

      Reverse ETL
    • Cloud with an upload download symbol
      Protocols

      Protect the integrity of your data

    • Unify ↗

      Unify customer data across every channel

      Profiles Sync Unified Profiles
    • Journeys ↗

      Orchestrate multichannel customer journeys

    See all products
  • Use Cases

    • Verification & identity

      Add user verification to protect against fraud.

      Fraud prevention
    • Alerts & notifications

      Deliver notifications across text, email, voice.

      Appointment reminders Lead alerts Mass texting
    • Marketing & promotions

      Create multichannel marketing campaigns.

      SMS marketing Customer surveys
    • Contact Center

      Provide personalized, data-driven service.

    • IVR & self-service

      Set up a modern IVR with AI-enabled support.

      Call tracking
    Teams

    • Marketing

      Keep customers engaged on any channel

    • Product & Engineering

      Connect with target users reliably and securely

    • Customer Experience

      Deliver personalized sales and support experiences at scale

    • Developers

      Tutorials and docs to start building on Twilio

    Industries

    • Financial Services
    • Healthcare
    • Hospitality
    • Public Sector
    • Real Estate
    • Retail
    See all solutions
    People shaking hands Partners

    • Find a partner

      Work with a Twilio partner to buy or build the right solution

    • Partner with us

      Join our Partner Program to build or sell Twilio solutions to your customers.

  • An Open book Documentation

    • Twilio Flex
    • SMS
    • Voice
    • Email
    • WhatsApp API
    • Elastic SIP Trunking
    • Verify
    • Functions
    • Studio
    • Twilio CLI
    See all docs
    > Two users in a circle Community

    • Ahoy!

      Get inspired by the latest from our developer community

    • Developer Blog

      Read tutorials, community projects, and product updates

    • Champions

      Become a Twilio community Champion

    Wrench and screwdriver Tools & Resources

    • CodeExchange

      Usable code samples for faster builds

    • Changelog

      See updates and additions to Twilio products

    • API Status

      Check real-time monitoring of APIs and all services

    • Beta Products and Features

      Explore new launches and request access to early releases

  • Company

    • Why Twilio

      The trusted platform for data-driven customer engagement across any channel.

    • About Us

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      Twilio core values

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      Twilio Together

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      Information for Twilio investors

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      Latest announcements and launches

    Our Platform

    • Customer Engagement Platform

      Build durable customer relationships with personalized, data-driven engagement.

      Communication Customer Data
    • Artificial Intelligence

      Fuel more data-driven, personalized experiences for customers with Twilio’s AI.

    • Trust Center

      Twilio’s security, data privacy, regulatory compliance, and resiliency policies.

    • Super Network

      Simplify, strengthen and unite carrier communication networks using software.

    Resources

    • Resource Center

      Browse our content library for more resources on how you can create lasting customer relationships

    • Customer Stories

      See what customers are building with Twilio

    • Blog

      Explore the latest product updates, technical tutorials, and best practices

    • State of Customer Engagement

      See the top trends shaping customer engagement in our annual report

    • Twilio Events

      Join upcoming group events

  • Communications

    • Twilio Messaging logo
      Messaging
      SMS Whatsapp Conversations
    • Twilio SendGrid Email API logo
      Email ↗
    • Twilio Programmable Voice logo
      Voice
      Conferencing SIP trunking

    • Twilio Verify logo
      Verify
    • Twilio Lookup logo
      Lookup
    • Serverless
    • Twilio Video logo
      Video
    Applications

    • Twilio Flex logo
      Twilio Flex
    • Twilio Engage logo
      Twilio Segment ↗
    • Twilio Marketing Campaigns logo
      Marketing Campaigns
    See all pricing
  • Start for free
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Blog / Authors / Giuseppe Verni

GV

Twilion

Giuseppe Verni


  • Intro to Infrastructure as Code with Twilio (Part 1)
    Giuseppe Verni Maria Bermudez
  • Automated tests for your Flex plugins using Jest and Puppeteer
    Giuseppe Verni
  • Sviluppare un chatbot multilingue per ordinare il caffè tramite WhatsApp
    Giuseppe Verni
  • Add a Custom Chat Channel to Twilio Flex
    Giuseppe Verni
  • Incident Notification and Escalation Loop using Programmable Voice
    Jonas Lerebours Giuseppe Verni
  • Intro to Infrastructure as Code with Twilio (Part 2)
    Maria Bermudez Giuseppe Verni
  • Set Phasers to STUN/TURN: Getting Started with WebRTC using Node.js, Socket.io and Twilio’s NAT Traversal Service
    Phil Nash Giuseppe Verni
  • How to add Twitter Direct Messages into Twilio Flex
    Mark Marshall

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