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  • By Liz Moy
    Try the Twilio Appointment Management Demo at HIMSS 2021 Try the Twilio Appointment Management Demo at HIMSS 2021

    Thank you for participating in the Twilio Appointment Management Demo at HIMSS 21. We hope you have some insight on what the patient experience would look like using Twilio for two-way SMS. You have the power to customize the experience using Twilio and can integrate with your EHR to create a solution that is unique to you and your patients.

    If you want to build your own prototype of an interactive appointment management system using Twilio Programmable Voice and Programmable Messaging, you can follow the tutorial here. If you want a faster approach, be sure to try the quick deploy app that sets up an appointment management system with EHR integration.

    More Healthcare Resources

    Twilio.org COVID-19 Vaccine Distribution Grant Round and Support

    To support global vaccine distribution and administration, Twilio.org is providing $10 million in grants, $1 million in product credits, and committing 1,000 volunteer hours to …

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  • By Liz Moy
    Build a Pride Astrology SMS Bot with Twilio Studio and Functions Pride Astrology Twilio Bot

    It’s the last day of Pride month! Celebrate with this Pride Astrology app built by Twilio Solutions Engineer Heather Hargreaves. Text hi to 917-540-0961 and get a horoscope based on your astrological sign. You can also find out your celebrity match and receive a lesbian bar to check out based on the #lesbianbarproject.

    Read on to find out how Heather built the app using the aztro API, Twilio Studio and Twilio Functions, and text in to find a fun new spot to check out. 🏳️‍🌈

    An iphone with a text message exchange between the author and the SMS bot with the texter's horoscope for the day

    Prerequisites

    • A Twilio account. If you sign up for a new account through this link, you’ll get an extra $10 in credit when you upgrade.
    • A Twilio phone number. Instructions on how to get one are here.

    Set up the Twilio Studio Flow that Sends the SMS

    To make a new Twilio Studio flow, log in to your Twilio account …

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  • By Liz Moy
    Using the Yelp API and Twilio Messaging for Flower Delivery Using the Yelp API and Twilio Messaging for Mother's Day Flower Delivery

    Important dates can easily sneak up on you, and before you know it, it’s only a few days away from a special event like Mother’s Day or a birthday. If you’re like me and need to grab a last minute (but still thoughtful) gift, using the Yelp API is a great way to get localized recommendations fast.

    I hooked up the API to a Twilio phone number that you can text to get a list of florists in your delivery area. It will also indicate if the shop is currently open 💚or closed 🔴so you will know if it’s a good time to call. Try it out by texting +1 (815) 551-0M0M, which is +1 (815) 551-0606, to get recommendations based on delivery address zip code.

    A screenshot of a text message exchange that shows a list of Flower Delivery services from the Yelp API response to the Twilio number

    Here’s how you could build your own version of this using the Yelp API, Twilio Programmable Messaging, Studio, and Functions …

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  • By Liz Moy
    Build and Deploy: How COVID-19 Accelerated Telemedicine Build and Deploy Season 2 Episode 1

    Build and Deploy with Liz Moy is a curiosity-driven technology podcast. This season, we’ll be talking to developers and technologists in healthcare about what they’re building to make the world a healthier place. Experts in the field of robotics, artificial intelligence, and telemedicine will help me understand why it took so long to get here, and we’ll dive into what the future of telemedicine might look like.

    Our first episode is a conversation with Jeff Lawson, CEO and Co-Founder of Twilio and Dr. Erica Lawson, pediatric rheumatologist at UCSF. Twilio Head of Global Healthcare Services, Susan Lucas Collins provides an expert point of view around the shifts that have happened. And Dr. Tim Peck of Curve Health and IDEO shares why there has never been a better time to be a founder working in healthcare technology.

    Subscribe and Listen on: APPLE PODCASTS | SPOTIFY | RSS | STITCHER …

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  • By Liz Moy
    Build and Deploy Season 2: Telemedicine Build and Deploy Header

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    Healthcare Resources and Tools

    Twilio.org COVID-19 Vaccine Distribution Grant Round and Support

    To support global vaccine distribution and administration, Twilio.org is providing $10 million in grants, $1 million in product credits, and committing 1,000 volunteer hours to support organizations that are helping underserved communities get vaccinated. If you’re working on vaccine distribution for underserved communities, we encourage you to apply for support. Apply here.

    Build a COVID-19 Vaccine Standby List

    A new Quick Deploy app to quickly launch a COVID-19 vaccine standby list is now available for public health agencies. Deploy the template here.

    Build a Call Overflow System with Twilio Studio and Serverless

    Telephony systems for healthcare provider offices are overloaded with calls due to vaccine appointment scheduling. As …

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  • By Liz Moy
    Build a Stock Quote WhatsApp Bot with Java and Twilio Build a Stock Quote WhatsApp Bot with Java and Twilio

    Photo courtesy of Pixabay (CC BY 2.0)

    Whether you are a seasoned investor, downloaded RobinHood when the r/wallstreetbets events overtook the news cycle, or are keen to play with a new API, you can never have too many methods of checking the latest stock prices. You will build a bot for WhatsApp that will message a user basic stock quote information when they send in a valid ticker symbol.

    You’ll use the Finnhub.io Stock API to do so. They also have a Forex and Crypto API, so check those out if you want to add on to what you will build here.

    Prerequisites

    • A Twilio Account - sign up for a free one here and get $10 when you upgrade your account
    • Java 8 or above (for simpler installation, check out SDKMAN! This tutorial uses version 11.0.10.hs-adpt.
    • API Key for the Finnhub.io API - Register for a free …
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  • By Liz Moy
    Build a Call Overflow System with Twilio Studio and Serverless Build a Call Overflow System with Twilio Studio and Serverless

    Photo via Canva One Design Use License Agreement

    Right now telephony systems for healthcare provider offices are overloaded with calls due to vaccine appointment scheduling. As widespread rollout increases globally, it’s important for healthcare systems to anticipate this volume increase. In this article you will learn how to build a cloud-based interactive voice response (IVR) system with Twilio Studio and Twilio Serverless. This system will handle incoming calls so that no patient’s call will be lost; it will store the patient’s request in a database that can be used by a healthcare professional to review and follow up.

    You might be wondering where exactly you would store the patient’s request. This will likely go in the patient’s Electronic Health Record (EHR). According to cms.gov, an EHR is an electronic version of a patient’s medical history, that is maintained by the provider over time, and may include all of …

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  • By Liz Moy
    Here's What Different SIDs mean in a Programmable Messaging Response Here's What Different SIDs mean in a Programmable Messaging Response

    If you’ve used the Twilio Programmable Messaging API, you may be wondering what all of the different SID values mean.

    You also may have seen different names in a JSON response that share the same values similar to this (and wondered why there were duplicates):

    { "SmsMessageSid": "SMXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
      "SmsSid": "SMXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
      "MessageSid": "SMXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"," }
    

    This post will go over what the different Programmable Messaging SIDs mean, and how you can use them. It will also demonstrate how you can set up a Status Callback URL in a POST request to the Programmable Messaging API to see an instance where two different SIDs contain the same value.

    Prerequisites

    • A Twilio account - sign up for a free one here

    What even is a SID?

    SID stands for String Identifier. It’s a unique key that is used to identify specific resources. At Twilio, each SID has 34 digits and you can identify …

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  • By Liz Moy
    Building a Netflix Recommendation SMS Bot with Python and Twilio Autopilot for #GiftofCode Build a Netflix Bot with Python and Autopilot

    Photo from freestocks.org used under Creative Commons Zero

    For #GiftofCode this year I wanted to build something useful for my family. One fun conversation topic that’s kept us close is what we are watching on Netflix and other streaming platforms.

    While the in-app experiences of most major streaming apps give recommendations aplenty, making a recommendation bot that someone could text sounded like a fun thing to try.

    I had a few requirements in mind for this one:

    • Power the bot using Twilio Autopilot
    • Ask the texter for the type of media they want to watch and which genre
    • Use the Netflix “Viewing Activity” data to determine shows and movies my family has already watched
    • Use a publicly available API in case other folks want to build their own

    There are some useful streaming metadata APIs available. A robust paid option that I tried out was Reelgood. I ended up …

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  • By Liz Moy
    Build and Deploy Episode 2: Creepy and Cute IoT with Christine Sunu Build and Deploy with Liz Moy Episode 2 with Guest Christine Sunu

    Build and Deploy with Liz Moy is a curiosity-driven podcast that explores the lives of people who create things with code. In this episode we dive into a conversation with a creative who makes things with code, hardware, soldering irons, and even, on occasion, faux fur.

    Christine Sunu is a maker who designs and builds technology with emotive, human-centered interfaces. (She also happens to be IoT developer engagement manager at Twilio). We talked about Sourd.io, an IoT Sourdough Starter Monitor, which monitors your bread’s temperature, humidity, and rise, so you know how it’s growing and when it needs to be fed.

    Her project was featured on The Verge and Mashable, uses Twilio Narrowband and can be easily attached to the top of a washable canning jar. We also talked about ways people can get started with their own IoT projects and you can get some more ideas from …

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