Accessing Salesforce CRM Data within Twilio Studio

Access to customer context is key to a great customer experience in voice and messaging flows. As it lets you customize your interactions specific to that customer and address their needs promptly. In this blog post, we will walk through the steps involved in connecting to Salesforce CRM database with Twilio Studio. This means, that when a customer calls into your contact center, in realtime, we… Read More

How to Build Your Own Fax Machine with Tessel, JavaScript and Twilio

Adafruit Tessel fax machine

The death of fax has been greatly exaggerated! Twilio Programmable Fax allows you to work with faxes using the REST APIs that you are already familiar with as a developer. Instead of loading piles of paper sheets into a machine tray we can send and receive a fax in the cloud. But… what about those beautiful physical fax machines? Remember the buzzing noise, the blinking lights and… Read More