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  • By Sean Coleman
    Help Your Users Help Themselves with the New Video Diagnostics App, Now in Beta Help Your Users Help Themselves with the New Video Diagnostics App, Now in Beta

    The reality when building and operating real-time video applications is that sometimes the device, software, and network conditions of your end users, variables seemingly outside your control, can negatively impact their perception of the quality of your video service. Thus, to help your customers have high-quality video experiences, it is important to take the necessary steps to ensure users are set up to have a successful first video call experience during onboarding or to be able to quickly diagnose end users' issues when they arise.

    To help you with this, we are excited to announce the release of the Video Diagnostics Web App, an open source ReactJS application demonstrating how to test a participant’s ability to have a high-quality video call with the Twilio platform - now available in Public Beta for WebRTC Go, P2P, and Group room developers. It can be used as part of onboarding or as …

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  • By Sean Coleman
    Launch your own video app with text-based chat in minutes with the updated Twilio Video Open Source ReactJS application Launch your own video app with text-based chat in minutes with the updated Twilio Video Open Source ReactJS application

    Last year, Twilio launched quick deploy video applications for developers to get up and running with Programmable Video in five minutes or less. Today, we are excited to announce the latest enhancement to the open source ReactJS application: out-of-the-box chat support for textual and file-based messaging.

    Whether you are using the app as a launching off point or a canonical reference during development, by adding this feature to the open source ReactJS application we hope to accelerate your development as you look to build chat within your video experience.

    This post will first explore why chat is a valuable channel for the end-user video experience, introduce the new feature, and discuss what we used to build it (spoiler alert: we leveraged Twilio’s very own Conversations API).

    Why add chat into your video experience?

    Chat within the video experience provides a useful channel for users to send clarifying messages, backlog …

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