Twilio Changelog

Additions and changes to the Twilio platform

Autopilot

Inbound Context

Inbound Context lets you add data to the Autopilot Memory before starting a dialogue with the bot. It can help you make the bot experience more personalized and contextual by making information like names, purchase histories, account numbers etc. stored in third-party systems available directly in the bot conversation.

Inbound Context is available on all channels supported by Autopilot: