Supercharge Your Customer Engagement With SPLICE and Twilio

July 25, 2022
Written by
Eric Kys
Tara Kelly
Opinions expressed by Twilio contributors are their own

Splice and Twilio Hero

Wouldn’t it be great to engage your clients through the channels that they prefer, on the devices of their choice? Now you can with the help of SPLICE and Twilio! SPLICE Software is a trusted Twilio partner specializing in automated communication workflows and opt-in management for insurance, healthcare, retail, and financial services.

Twilio and SPLICE: A strategic partnership to help meet your needs

SPLICE Software was founded in 2006 by Tara Kelly who brought a deep and very focused expertise in the insurance, healthcare, retail and financial services verticals. SPLICE’s hands-on approach to communication takes customer experience to the next level by allowing clients to leverage language, regional, and linguistic preferences to drive optimal results for client and customer engagement.

With this strategic partnership, SPLICE and Twilio are excited about the ability to service customers in North America and abroad. Furthermore, this partnership presents a strong growth opportunity for both organizations but, more importantly, the ability for customers in their respective industries to leverage SPLICE’s expertise and Twilio’s reliable communications platform.

Since being founded in 2008, Twilio has become a leading Customer Engagement Platform that provides programmable communication tools to make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. Pairing Twilio’s platform with SPLICE’s industry expertise and project experience, customers can find the right partner and vendor to build a reliable communication workflow and opt-in management system that is built to their needs. SPLICE also specializes in configurable industry-specific integrations that provide their clients with excellent solutions with an exceptional speed to market.

Helping companies better engage their customers

We at Twilio are very excited to announce this strategic partnership with SPLICE Software given their trusted experience and our world-class communications platform. This partnership provides our customers the ability to better engage clients and customers on the channels they prefer, in the ways that they like best.

If you’re interested in learning more about this partnership or leveraging Twilio and SPLICE, please email Eric Kys ( and Tara Kelly ( as they’ll be happy to assist and answer any questions you may have.

Eric Kys is a former co-founder at and now an Account Executive at Twilio Canada. He acts as a trusted advisor for customers in Canada in everything related to Twilio technology and products. Eric can be contacted at

Tara founded SPLICE Software in 2006 on the foundation of using data for good. She has grown SPLICE into an award-winning customer experience firm by living the mantra of "We believe it can be better." Tara writes frequently as an expert in technology, communications, and customer experience, and can frequently be found speaking at industry conferences. You can reach Tara by email at