Enterprise Devs: Move Fast and Stay in Control with Public Key Client Validation

Today, we’re excited to announce the launch of Public Key Client Validation. Available through the Twilio Enterprise Plan, Public Key Client Validation helps organizations in compliance-heavy industries meet strict security requirements, such as not relying on shared secrets, validating the sender, or verifying message content. Shipping like a startup is no easy task for enterprise developers. It’s a different environment. Enterprises need to coordinate multiple teams… Read More

Programmable Toll-Free Phone Numbers with Lower Cost Minutes

programmable-toll-free-numbers

When a business has two numbers listed, one local and one toll-free, which do you call? Odds are you dial the toll-free number. They put people at ease because you know you won’t incur any long-distance charges. For international customers the ability to call toll-free is especially important. Even when phone plans include long-distance, people still like to dial the toll-free number. It provides a professional image… Read More

More Accurate Call Transcriptions Available Now

Phone call transcription is a must-have for any modern contact center. Not only do transcriptions play a role in training and quality assurance, but they also offer important insights into customer experience. Having the greatest possible accuracy is critical, because these words are driving business decisions. Anyone who’s experienced a failed autocorrect knows how errors in a conversation can change the meaning of what’s being said…. Read More

New Twilio Enterprise Plan – for large businesses building with Twilio

Introducing the Twilio Enterprise Plan

Today, I am happy to introduce the Twilio Enterprise Plan, a packaged set of security and administration capabilities designed for large businesses building with Twilio. It’s available today by request through www.twilio.com/enterprise. We’ve developed the Enterprise Plan after listening to Twilio customers like Nordstrom, Dell, Salesforce, and ING Bank. Software teams in these companies are a lot like a software team in a startup. They use… Read More

New IP Messaging Features: Reachability, Message Attributes, and Push Configuration

Today, I’m excited to announce three new features for IP Messaging focused on making in-app chat a more engaging, context-rich experience: Reachability indicator Message attributes Granular push configuration All are available in the latest versions of the IP Messaging SDKs: JavaScript 0.10.6, iOS 0.14.2, and Android 0.8.1. Currently available in public beta, Twilio IP Messaging allows developers to easily add chat to any web or mobile app. Throughout the beta… Read More

Twilio Notify, one API that orchestrates messages over SMS, push & chat apps.

Today, at SIGNAL we announced Twilio Notify, a single API that orchestrates messaging across multiple channels including SMS, push notifications, and Facebook Messenger. Notify is now available as a developer preview to a limited number of accounts. Learn more and request early access to be one of the first to use Notify. Staying connected to your customers Throughout the years, Twilio has seen the ins and… Read More

Introducing Native TwiML Bins powered by the Twilio Cloud

Today, we are excited to announce the acquisition of twimlbin.com and the launch of native TwiML Bins in the Twilio Console. Twimlbin.com was created 2011 by developers in the Twilio community to rapidly prototype solutions like call forwarding or conference calls. Twimlbin.com handled the hosting of TwiML and allowed Voice and SMS apps to be created without the need to spin up a server. This was such a… Read More

Introducing End-to-end Encryption for Twilio IP Messaging with Virgil Security℠

Software developers have a love-hate relationship with security, especially when shipping their product is concerned. All too often security is bolted on at the last minute or not at all. End-to-end encryption is particularly difficult to properly build and integrate into an application. Twilio is partnering with Virgil Security to make building end-to-end encrypted applications a breeze with Twilio IP Messaging and Virgil Crypto SDK and… Read More

Introducing the New Twilio Console

Today, we are excited to announce beta access to the Twilio Console, an all-new account portal. The Console is a complete visual and functional update providing easier access to manage your account as well as debug and operate your Twilio-based applications. Back in the day When Twilio began we had one API: Voice. In 2008, for the first time ever, developers could add phone calls to… Read More