Additions and changes to the Twilio platform
To correctly end an Execution for an inbound Voice call, Studio needs the “hangup” event from the Voice status callback. When that event is not received, the Execution may be left open (or “stuck”) indefinitely.
To address this, Studio now automatically configures the status callback shortly after configuring your phone number for Studio. This ensures the final “hangup” event is always received. With this release, manually setting the status callback is no longer necessary and helps avoid “stuck” Executions for inbound calls.
To learn more, review our knowledge base article.