Event Streams Beta

Unlock the power of your communications data

Empower your teams with accurate and consistent customer data by consuming a configurable, centralized stream of Twilio event data.

Network

Easily build on Twilio data

Flexibility and control

Stream every interaction sent or received on Twilio’s customer engagement platform through a single integration to minimize your overhead and simplify your codebase.

Data access and clarity

Easily consume and leverage data from multiple Twilio products with consistent metadata and well-defined, versioned schemas.

Data confidence

If your system goes down, we will queue events and deliver them as soon as your system is available, with an at-least-once delivery guarantee of up to 24 hours or 5 million events.

“Event Streams reduces the complexity of our systems by allowing us to easily subscribe to whatever Twilio data we need, with a consistent schema. We're excited for the flexibility and efficiency this gives us in the future as new use cases arise.”

Pierre-Baptiste Béchu, Director of Platform & Infrastructure, Aircall
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Your customer data— wherever you need it

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Operations

Get visibility into your system performance so that you can identify, log, and troubleshoot issues.

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Support

Optimize your workforce by aggregating and visualizing call center performance on near real-time dashboards.

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Marketing

Enrich your understanding of how you’re interacting with customers to make improvements to their journey.

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Compliance

Reliably access and log interactions with your customers for regulatory compliance audits and training.

Volume Pricing

Get started for free and then pay-as-you-go. Our no-shenanigans pricing is based on your usage, so you only pay for what you use.

Number of events

Price per 1k events

First 100k

Free

100k - 100m

$0.04

100m - 1b

$0.015

1b - 10b

$0.0075

> 10b

$0.0065

What is an event?

Events are data records of specific occurrences that take place within Twilio along with their context. Event Streams supports events across Twilio products, like when a call is completed, a message is delivered, or a task is queued.