Leading financial services companies trust Twilio’s customer communications solutions
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Resources for evaluating CPaaS providers
Ranked #1 in four of six CPaaS Use Cases by Gartner®
The Critical Capabilities report ranked Twilio #1 for basic communications, conversational customer experience, advanced voice communications, and vertical and horizontal applications Use Cases.
Omnichannel engagement
Customers stick with banks and financial services brands that provide convenience
Companies with strong omnichannel customer engagement retain 89% of their customers. Twilio integrates with Facebook Messenger, WhatsApp, SMS, Voice, email, and more, so you can meet your customers everywhere with integrated, consistent communication.
Security and trust
Consumers expect expert-level security from their banks and financial services companies
In fact, nearly 60% of consumers would stop using a bank after an online breach. We manage information security based on the ISO 27001 framework, so you can ensure data protection, compliance, and confidentiality, and integrate safely with additional technologies for payments, logistics, and commerce.
