Guide to Customer Messaging

Learn how to build a winning customer engagement strategy by combining SMS, email, WhatsApp, push notifications and more.

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In today’s digital world, the right customer messaging strategy is crucial to a business’s success. With nearly 90% of consumers wanting to message with brands, companies can’t afford to not evolve. From arrival alerts to support chat and more, messaging is an effective way to make instant connections. In this guide, you’ll learn how to build a holistic messaging strategy that keeps customers engaged.

We’ll cover what you need to know about:

  • Choosing the right channel between email, SMS, WhatsApp and more
  • Getting permission and building trust
  • Communicating at the right time with the right message
  • Leveraging two-way conversations

Download the guide and transform your messaging today.