Facebook Messenger for Business

Facebook Messengerをビジネスに大規模に活用

Facebook Messengerで顧客にリーチ、サポートできます。Conversations APIを活用した開発で、市場投入までの期間を短縮、優れた拡張性を獲得。Facebook Messengerの統合 お問い合わせ

Reach customers on Facebook Messenger with Twilio MessagingX
Facebook Messenger + Twilio

Facebook Messengerでセールスとサポートを強化

Facebook Messengerから、場所を問わずユーザーにリーチできます。Conversations APIにより、会話型コマースとカスタマーサポートを複数のチャネルから提供。業界をリードする拡張性も大きなメリットです。

API


Twilio Facebook Messenger logo

柔軟なAPI 1つにより世界中の数十億人にリーチ

Twilio Conversations API

Conversations API

クロスチャネルメッセージにより、エンゲージメントを促進。Google Business Messages、Facebook Messenger、SMS、MMS、WhatsApp、会話型チャットの参加者を管理し、メッセージのアーカイブもできます。

Conversations APIのご案内

ユースケース


Chat bubble with heart symbol

会話を進め顧客満足度が向上

Enable MMS messaging between employees and customers

会話型コマース

疑問に答え、信頼をはぐくみ、販売促進をはかるリッチメッセージを用いて、Facebookの検索、広告、プロフィールから顧客を満足させます。

Send and receive rich media messages with Twilio

カスタマーケア

ライブアシストやセルフサービス用のリソースを使って、Facebookページから直接、迅速に応答し、サポートを強化できます。

Drive sales with emojis, pictures, and more

プロモーション

各顧客との1回の会話の中で、リッチイメージや絵文字を使い、関係性の高いオファーを提供。顧客を動かし、関係の再構築に結び付けます。

リード創出

Facebook Messengerに誘導するクリック広告から、リードを促し、顧客の獲得をシンプルにします。

開発者リソース


ドキュメントはこちら

クイックスタートガイド、コードスニペット、SDK、その他、Twilioの包括的なリソースライブラリーをご覧いただき、Facebook Messenger対応をMessagingXで迅速に構築してくだい。

アドレス構成の作成

// Download the helper library from https://www.twilio.com/docs/node/install
// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const client = require('twilio')(accountSid, authToken);

client.conversations.v1.addressConfigurations
  .create({
     friendlyName: 'My Test Configuration',
     'autoCreation.enabled': true,
     'autoCreation.type': 'webhook',
     'autoCreation.conversationServiceSid': 'ISXXXXXXXXXXXXXXXXXXXXXX',
     'autoCreation.webhookUrl': 'https://example.com',
     'autoCreation.webhookMethod': 'POST',
     'autoCreation.webhookFilters': ['onParticipantAdded', 'onMessageAdded'],
     type: 'sms',
     address: '+37256123457'
   })
  .then(address_configuration => console.log(address_configuration.sid));
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client


# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)

address_configuration = client.conversations \\
    .v1 \\
    .address_configurations \\
    .create(
         friendly_name='My Test Configuration',
         auto_creation_enabled=True,
         auto_creation_type='webhook',
         auto_creation_conversation_service_sid='ISXXXXXXXXXXXXXXXXXXXXXX',
         auto_creation_webhook_url='https://example.com',
         auto_creation_webhook_method='POST',
         auto_creation_webhook_filters=['onParticipantAdded', 'onMessageAdded'],
         type='sms',
         address='+37256123457'
     )

print(address_configuration.sid)
// Install the C# / .NET helper library from twilio.com/docs/csharp/install

using System;
using System.Collections.Generic;
using Twilio;
using Twilio.Rest.Conversations.V1;


class Program
{
    static void Main(string[] args)
    {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var autoCreationWebhookFilters = new List<string> {
            "onParticipantAdded",
            "onMessageAdded"
        };

        var addressConfiguration = AddressConfigurationResource.Create(
            friendlyName: "My Test Configuration",
            autoCreationEnabled: true,
            autoCreationType: AddressConfigurationResource.AutoCreationTypeEnum.Webhook,
            autoCreationConversationServiceSid: "ISXXXXXXXXXXXXXXXXXXXXXX",
            autoCreationWebhookUrl: "https://example.com",
            autoCreationWebhookMethod: AddressConfigurationResource.MethodEnum.Post,
            autoCreationWebhookFilters: autoCreationWebhookFilters,
            type: AddressConfigurationResource.TypeEnum.Sms,
            address: "+37256123457"
        );

        Console.WriteLine(addressConfiguration.Sid);
    }
}
// Install the Java helper library from twilio.com/docs/java/install

import com.twilio.Twilio;
import com.twilio.rest.conversations.v1.AddressConfiguration;

import java.util.Arrays;

public class Example {
    // Find your Account SID and Auth Token at twilio.com/console
    // and set the environment variables. See http://twil.io/secure
    public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID");
    public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN");

    public static void main(String[] args) {
        Twilio.init(ACCOUNT_SID, AUTH_TOKEN);
        AddressConfiguration addressConfiguration =
            AddressConfiguration.creator(
                AddressConfiguration.Type.SMS,
                "+37256123457")
            .setFriendlyName("My Test Configuration")
            .setAutoCreationEnabled(true)
            .setAutoCreationType(
                AddressConfiguration.AutoCreationType.WEBHOOK)
            .setAutoCreationConversationServiceSid(
                "ISXXXXXXXXXXXXXXXXXXXXXX")
            .setAutoCreationWebhookUrl("https://example.com")
            .setAutoCreationWebhookMethod(
                AddressConfiguration.Method.POST)
            .setAutoCreationWebhookFilters(
                Arrays.asList("onParticipantAdded",
                "onMessageAdded"))
            .create();

        System.out.println(addressConfiguration.getSid());
    }
}
<?php

// Update the path below to your autoload.php,
// see https://getcomposer.org/doc/01-basic-usage.md
require_once '/path/to/vendor/autoload.php';

use Twilio\\Rest\\Client;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
\$sid = getenv("TWILIO_ACCOUNT_SID");
\$token = getenv("TWILIO_AUTH_TOKEN");
\$twilio = new Client(\$sid, \$token);

\$address_configuration = \$twilio->conversations->v1->addressConfigurations
                                                   ->create("sms", // type
                                                            "+37256123457", // address
                                                            [
                                                                "friendlyName" => "My Test Configuration",
                                                                "autoCreationEnabled" => True,
                                                                "autoCreationType" => "webhook",
                                                                "autoCreationConversationServiceSid" => "ISXXXXXXXXXXXXXXXXXXXXXX",
                                                                "autoCreationWebhookUrl" => "https://example.com",
                                                                "autoCreationWebhookMethod" => "POST",
                                                                "autoCreationWebhookFilters" => ["onParticipantAdded","onMessageAdded"]
                                                            ]
                                                   );

print(\$address_configuration->sid);
# Download the helper library from https://www.twilio.com/docs/ruby/install
require 'rubygems'
require 'twilio-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['TWILIO_ACCOUNT_SID']
auth_token = ENV['TWILIO_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

address_configuration = @client.conversations
  .v1
  .address_configurations
  .create(
     friendly_name: 'My Test Configuration',
     auto_creation_enabled: true,
     auto_creation_type: 'webhook',
     auto_creation_conversation_service_sid: 'ISXXXXXXXXXXXXXXXXXXXXXX',
     auto_creation_webhook_url: 'https://example.com',
     auto_creation_webhook_method: 'POST',
     auto_creation_webhook_filters: ['onParticipantAdded', 'onMessageAdded'],
     type: 'sms',
     address: '+37256123457'
   )

puts address_configuration.sid
# Install the twilio-cli from https://twil.io/cli

twilio api:conversations:v1:configuration:addresses:create \\
    --friendly-name "My Test Configuration" \\
    --auto-creation.enabled  \\
    --auto-creation.type webhook \\
    --auto-creation.conversation-service-sid ISXXXXXXXXXXXXXXXXXXXXXX \\
    --auto-creation.webhook-url https://example.com \\
    --auto-creation.webhook-method POST \\
    --auto-creation.webhook-filters onParticipantAdded onMessageAdded \\
    --type sms \\
    --address +37256123457
curl -X POST "https://conversations.twilio.com/v1/Configuration/Addresses" \\
--data-urlencode "FriendlyName=My Test Configuration" \\
--data-urlencode "AutoCreation.Enabled=True" \\
--data-urlencode "AutoCreation.Type=webhook" \\
--data-urlencode "AutoCreation.ConversationServiceSid=ISXXXXXXXXXXXXXXXXXXXXXX" \\
--data-urlencode "AutoCreation.WebhookUrl=https://example.com" \\
--data-urlencode "AutoCreation.WebhookMethod=POST" \\
--data-urlencode "AutoCreation.WebhookFilters=onParticipantAdded" \\
--data-urlencode "AutoCreation.WebhookFilters=onMessageAdded" \\
--data-urlencode "Type=sms" \\
--data-urlencode "Address=+37256123457" \\
-u \$TWILIO_ACCOUNT_SID:\$TWILIO_AUTH_TOKEN
Twilio MessagingX makes conversations easy

Conversations APIにより、Facebook Messengerを簡素化

単一のクロスチャネルAPIにより、Facebook Messenger上で世界中の顧客とつながります。ベータ版に参加し、TwilioのAPI、プラットフォーム、SDKにアクセスしてください。クラストップレベルの拡張性と短時間での市場投入を実現できます。

料金


料金はシンプルな従量制

Conversations APIのご利用には、サブスクリプション料金も確約料金もありません。ご利用分だけのお支払いです。継続的な大規模利用の場合は、ボリューム割引もご用意しています。

料金の詳細はこちら MessagingXの詳細はこちら