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Increase productivity and decrease response times

  • Double conversion rates

    Improve response time by immediately notifying partners and service professionals of new leads no matter where they are.

  • Escalate hot leads

    Add escalation logic to a CRM. Leads that sit too long can automatically be routed, along with an SMS alert, to a new agent.

  • Deploy in hours

    Integrate into an existing web server stack and database.Twilio speaks standard HTTP and works with any language.

Building blocks

  • SMS & MMS

    Send text and picture-message lead alerts with customized data.

  • Voice

    Deliver alerts with an automated outbound call with rich functionality.

  • TaskRouter

    Intelligently route leads based on skills and location.

Why Twilio
  • Delivery assurance & calls

    Track all SMS, MMS, and call status to identify when delivery fails. Automatically send an alternate message so sales professionals never miss a lead.

  • Multi-lingual

    Make calls using text-to-speech (TTS) in 26 languages and dialects. Send SMS using characters in any language.

  • Pay-as-you-go

    Get started without upfront investments. Pay per-minute for phone calls and per-message for SMS and MMS.

roadmapTwilio 101

How to


// Instantiate a new Twilio Rest Client
$client = new Services_Twilio($AccountSid, $AuthToken);

/* Your Twilio Number or Outgoing Caller ID */
$from = "NNNNNNNNNN";

// make an associative array of server admins. Feel free to change/add your
// own phone number and name here.
$people = array(
"4158675309" => "Johnny",
"4158675310" => "Helen",
"4158675311" => "Virgil",

// Iterate over all admins in the $people array. $to is the phone number,
// $name is the user's name
foreach ($people as $to => $name) {
// Send a new outgoing SMS
$body = "A new lead is available in San Francisco. Reply 'yes' to accept";
$client->account->sms_messages->create($from, $to, $body);
echo "Sent message to $name";

We can't wait to see what you build