Mickey Mouse as a wizard. Photo by JD Hancock.

Choose Your Own Adventure Presentations: Wizard Mode Part 1 of 3

You’ve coded your way through the harrowing challenges of the first Choose Your Own Adventure Presentations tutorial. A sign lies in the road ahead. “PyCon…Full Article

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Building A Multi Channel Support Desk with TaskRouter

We live in a time where there are more ways than ever for businesses and their customers to connect. As developers, we have the opportunity…Full Article

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Calculating Net Promoter Score with Python and SMS

On the Twilio Developer Evangelism team we’re constantly seeking quantitative feedback to improve how we work. In 2014, I began collecting feedback via SMS to…Full Article

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The Non-Coder’s Guide For Running the Twilio.org Rapid Response Kit

Twilio’s Rapid Response Kit (RRK) is a web application with a suite of tools that can be used for mass communication. For example, in the…Full Article

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Choose Your Own Adventure Presentations with Reveal.js, Python and WebSockets

You’re preparing a technical talk on your new favorite open source project to present to your local software meetup group. ————— How do you proceed?…Full Article

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Branded MMS Coupon Generation with Python and Twilio

In 2013 72.3% of customers reported using a coupon during a purchase. Yet consumers are increasingly digital and transient. MMS coupons instead of paper printouts…Full Article

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Website SMS Alerts with the Plushcap Python Package: Part 1

When your website crashes you can either hear about it from your alerting software or an angry customer. That’s why a variety of hosted services…Full Article

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How To Set Up GitHub Activity SMS Alerts

Building a community around a new open source project is a tall order. Immediate feedback is critical when a collaborating developer opens a pull request…Full Article

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Ansible Text Message Notifications with Twilio SMS

Nothing puts a damper on a developer’s work day quite like coming back from lunch to find a broken application deployment. But who wants to…Full Article

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Introducing Developer Evangelist Matt Makai

The pit in my stomach fell through the floor when I suspected that I had selected the wrong tab on the SSH client to type…Full Article