Blog
Building A Multi Channel Support Desk with TaskRouter
We live in a time where there are more ways than ever for businesses and their customers to connect. As developers, we have the opportunity…Full Article
Calculating Net Promoter Score with Python and SMS
On the Twilio Developer Evangelism team we’re constantly seeking quantitative feedback to improve how we work. In 2014, I began collecting feedback via SMS to…Full Article
The Non-Coder’s Guide For Running the Twilio.org Rapid Response Kit
Twilio’s Rapid Response Kit (RRK) is a web application with a suite of tools that can be used for mass communication. For example, in the…Full Article
Choose Your Own Adventure Presentations with Reveal.js, Python and WebSockets
You’re preparing a technical talk on your new favorite open source project to present to your local software meetup group. ————— How do you proceed?…Full Article
Branded MMS Coupon Generation with Python and Twilio
In 2013 72.3% of customers reported using a coupon during a purchase. Yet consumers are increasingly digital and transient. MMS coupons instead of paper printouts…Full Article
Website SMS Alerts with the Plushcap Python Package: Part 1
When your website crashes you can either hear about it from your alerting software or an angry customer. That’s why a variety of hosted services…Full Article
How To Set Up GitHub Activity SMS Alerts
Building a community around a new open source project is a tall order. Immediate feedback is critical when a collaborating developer opens a pull request…Full Article
Ansible Text Message Notifications with Twilio SMS
Nothing puts a damper on a developer’s work day quite like coming back from lunch to find a broken application deployment. But who wants to…Full Article
Introducing Developer Evangelist Matt Makai
The pit in my stomach fell through the floor when I suspected that I had selected the wrong tab on the SSH client to type…Full Article