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  • By Susan Lucas Collins
    Twilio partners with Google and Apple to stop COVID-19 with Exposure Notifications Exposure Notifications Header

    One year into the COVID-19 pandemic, there’s light at the end of the tunnel, with multiple vaccines getting approved in countries around the world. At the same time, global infection rates are near all time highs due to winter seasonality, emerging virus variants, lockdown fatigue, and challenges in public compliance with public health guidelines.

    While there’s good reason for optimism as vaccine distribution accelerates, inoculating 7 billion people will take time. That’s why it’s still essential that we take all available precautionary measures now and in the months to come. It’s also why Twilio is partnering with Google and Apple to power SMS messaging for Exposure Notifications.

    Contact tracing that protects your privacy

    Exposure Notifications is an open source API framework for contact tracing. The software uses Bluetooth to anonymously track human proximity and notify people if they are exposed to COVID-19.

    Here’s how it works. Using short strings …

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  • By Susan Lucas Collins
    How to use communications to distribute COVID-19 vaccines globally COVID-19 vaccine distribution

    As countries race to vaccinate residents for COVID-19, communications will play a critical role in ensuring effective, equitable vaccine dissemination. According to the U.S. Centers for Disease Control and Prevention (CDC), “[r]eaching intended vaccine recipients is essential to achieving desired levels of COVID-19 vaccination coverage.”

    We’ve identified five key areas where communications and digital engagement can help public agencies, healthcare providers, pharmacies, employers, community organizations, and all public health stakeholders administer vaccine delivery. These areas are: public information and engagement, enrollment and registration, appointment coordination, monitoring vaccine effectiveness, and distribution logistics.

    In particular, digital communications can promote vaccine effectiveness by helping patients to ensure they receive their second dose.

    If you’re working on vaccine administration, Twilio is here to help. Together, we can now help ensure that everyone can get access to this vital vaccine.

    Communication solutions for vaccines

    We want to help you address the overarching challenges in …

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