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  • By Tilde Thurium
    Detect Robocalls with Twilio Lookup, Node.js and the Nomorobo Spam Score Add-on Detect Robocalls with Twilio Lookup, Node.js and the Nomorobo Spam Score Add-on

    Robocalls: nobody likes them, except maybe the robots. Twilio is working hard to eliminate robocalls. For the moment we need additional ways of fighting back. Let’s build a tool with Node.js, Nomorobo, and Twilio Lookup to detect robocalls. It’s easier than a Voight-Kampff test, I promise.

    Getting Started

    What you’ll need:

    Nomorobo is a company that maintains a huge database of known spammers and bots, as well as providing a service for filtering out unwanted calls. To take advantage of these features, install the Nomorobo add-on from the Twilio Console. 

    Click the install button and agree to the terms of service.  Keep the unique name as nomorobo_spamscore. Under USE IN, check the Lookups box and click Save.

    Making The Initial Lookup

    Install the Twilio Node helper library ...

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  • By Tilde Thurium
    SMS Code Of Conduct Reporting with Twilio Studio and Slack SMS Code Of Conduct Reporting with Twilio Studio and Slack

    If you care about ensuring the safety and comfort of your community, you must have a code of conduct. Writing a code of conduct document is a necessary first step, but it’s not enough. What happens when a violation occurs? You need processes for reporting and responding to code of conduct incidents. Ideally, there are multiple reporting channels so that people can communicate over text or in person. Some folks might not feel comfortable (or be able) to report code of conduct violations face to face.

    Decisions Decisions

    There are many possibilities for technology to enable text based code of conduct reporting. Laying out requirements will help us narrow down our choices.

    • Accessible. Reporting technology should be accessible to as many event attendees as possible. Accessibility here means having access to devices that run the technology, as well as usability for folks with disabilities.
    • Secure. Code of conduct reports ...
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  • By Tilde Thurium
    Introducing Twilio Developer Evangelist Tilde Thurium developer evangelist Tilde Ann Thurium looking away from the camera with the text "console.log('hello world')" imposed over the image.

    A rainbow-haired distributed systems engineer changed my life.

    I’d been feeling blue about where my career was headed. She taught me a little Python and gave me the courage to leave my dull path in Human Resources behind.  In spite of my fears about the future, I worked to sharpen my technical skills a little at a time. Eventually I landed my first engineering gig at Pinterest.

    It Ain’t Easy Being Green 🐸

     My new teammates were patient.  They taught me to cultivate a growth mindset.  Even really senior engineers don’t know everything.  Asking for help builds relationships.

    I felt supported and happy at work but one thing was still bugging me. Why were we forcing users to put themselves in a pink or blue binary gender box to use Pinterest? I gathered a scrappy rainbow coalition who cared deeply about trans and nonbinary inclusivity. Together, we built ...

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