Delivering a trusted experience is at the forefront of everything we do
Security
Safeguard your communications and data
Twilio services are designed to keep your data secure, provide options to manage risk, and be reliably available. Twilio has regular external audits to demonstrate our commitment to enhanced customer trust and assurance.
Compliance
Comply with global regulations
Twilio has taken the complexities of global telco regulations and compliance—and created a platform that simplifies the process of engaging customers around the world effectively and compliantly.
Privacy
Keep your data private and protected
Entrust your company and customer data to Twilio’s best-in-class data protection program. Our products are designed to keep data secure while adhering to the most up-to-date data protection laws around the world
Reliability
Platform reliability is our top priority
Twilio is constantly exploring ways to prevent downtime or disruption. We are focused on proactive capacity management, database growth, and Service Level Agreement (SLA) compliance while providing transparent updates on any issues we're investigating.