Press

Read about the most recent press releases, product launches, and company announcements.

News Coverage
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UC Today UC Today – February 11, 2020

New Twilio Report Highlights Customer Engagement

Customer engagement expectations often form as a result of cultural and world events

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forbes_1200x1200.jpg Forbes – February 11, 2020
You’ll Never Get As Many Robocalls Again As You Did In 2019, Twilio CEO Says
techrepublic-logo-vector.png TechRepublic – February 11, 2020
5 key AI trends in customer engagement
vmblog.jpeg VM Blog – January 24, 2020
The inbox will evolve as the next generation of internet users comes online
IT Pro.png IT Pro – January 23, 2020
Twilio powers Be My Eyes app to aid the visually impaired
Press Releases
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February 13, 2020

Cover Chooses Twilio Flex to Power its Customer Service Experience

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The mobile insurance platform experienced 57% faster response time and an 8% higher resolution rate since making the switch to Twilio Flex

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San Francisco – February 11, 2020
Twilio Introduces the 2020 State of Customer Engagement Report
San Francisco – February 05, 2020
Twilio Announces Fourth Quarter and Full Year 2019 Results
San Francisco – January 22, 2020
Be My Eyes Chooses Twilio to Bring Sight to People with Visual Impairments
New York – January 12, 2020
Manhattan Associates and Twilio Partner to Modernize Customer Communications

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