Press

Read about the most recent press releases, product launches, and company announcements.

News Coverage

UC Today – February 11, 2020

New Twilio Report Highlights Customer Engagement

Customer engagement expectations often form as a result of cultural and world events

Forbes – February 11, 2020

You’ll Never Get As Many Robocalls Again As You Did In 2019, Twilio CEO Says

TechRepublic – February 11, 2020

5 key AI trends in customer engagement

VM Blog – January 24, 2020

The inbox will evolve as the next generation of internet users comes online

IT Pro – January 23, 2020

Twilio powers Be My Eyes app to aid the visually impaired

Press Releases

February 13, 2020

Cover Chooses Twilio Flex to Power its Customer Service Experience

The mobile insurance platform experienced 57% faster response time and an 8% higher resolution rate since making the switch to Twilio Flex

San Francisco – February 11, 2020

Twilio Introduces the 2020 State of Customer Engagement Report

San Francisco – February 05, 2020

Twilio Announces Fourth Quarter and Full Year 2019 Results

San Francisco – January 22, 2020

Be My Eyes Chooses Twilio to Bring Sight to People with Visual Impairments

New York – January 12, 2020

Manhattan Associates and Twilio Partner to Modernize Customer Communications

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