Programmable Voice | Feb. 01, 2020

Client Insights preview API shutdown

The beta for Client Insights ended on August 5, 2019 and was superseded by the general availability of Voice Insights. The Client Insights Dashboard was removed from Console at that time, though we have continued to respond to requests made to the preview API. Twilio will cease responding to API requests to preview resources on May 1, 2020. Any HTTP requests to preview resources after this date will result in a 404 response from the API.

If your application is currently making requests to any of the preview API endpoints described below, you will need to migrate to the new Voice Insights API endpoints.

Preview API Endpoint

URI

Superseded by

Client Summary

https://preview.twilio.com/insights/Calls/{call_sid}/Summary

Client Events

https://preview.twilio.com/insights/Calls/{call_sid}/Events

Client Metrics

https://preview.twilio.com/insights/Calls/{call_sid}/Metrics

Client Reports

https://preview.twilio.com/insights/Calls/Report

N/A

Programmable Voice Deprecated