Programmable Voice | Jun. 27, 2022

Call Annotation API Beta

The Call Annotation API allows customers to programmatically provide subjective experience details including call quality issues, spam labeling, and customer-internal tags and metadata. Customers can use the Call Annotation API to update the call summary records during or after a call. Annotations can be updated as long as the Call Summary record is addressable via the API i.e. 30 days.

Currently the Call Annotation API is only available for the United States (US1) Region. For more information on Twilio Regions see here.

For more information on Call Annotation API see here

Programmable Voice Beta