Twilio Segment Connections

Warehouses uncovers real-time customer insights in the data warehouse

Your warehouse, your rules: Activate warehouse data to
unite marketing and data teams around delivering
personalized customer experiences.

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Unlock the full potential of your customer data warehouse

Seamless data activation: Convert your warehouse from analytical storage to an operational engine for personalized experiences.

  • Cloud with a network signal

    Activate insights across your entire tech stack

    Eliminate data silos by connecting your warehouse to 550+ destinations through Reverse ETL and Linked Audiences, ensuring consistent customer experiences across all marketing, analytics, and engagement platforms.

  • Web browser with app dashbaord

    All your events centralized

    Easily collect events in your warehouse. With Twilio Segment Storage Destinations your event data is schematized for easy querying across all your event properties.

  • User Profile

    Create comprehensive customer profiles

    Merge, unify, and enrich fragmented customer identities across devices and touchpoints with Profile Sync, gain complete visibility into how profiles evolve and get a single source of truth.

  • Network

    Map rich customer relationships

    Connect warehouse entities like accounts, products, and subscriptions to customer profiles with Data Graph, reveal deeper insights and enable more sophisticated personalization strategies.

  • User selection

    Empower marketers with self-service tools

    Linked Audiences simplifies audience segmentation for B2B and B2C marketers, enhancing personalization by directly integrating with your data warehouse.

  • Hotel concierge desk

    Enrich real-time customer interactions

    Enrich event streams with contextual warehouse data using Linked Events, making every customer touchpoint more relevant and personalized across all channels.

How Warehouses work

Make your data warehouse the central hub for personalized, data-driven customer engagement.

Dashboard displaying user insights, sentiment analysis, and a SQL query with data outputs in icons.

Step 1
Centralize all customer touchpoints

Create a single source of truth by collecting events from all channels into your warehouse with automatic schema organization for easy querying.

Step 2
Map rich customer relationships

Define connections between your warehouse entities (accounts, products, subscriptions) and customer profiles to reveal deeper insights using our Data Graph.

Step 3
Achieve identity resolution at scale

Seamlessly merge and track customer profiles across devices and channels with Profile Sync, providing transparency into how profiles evolve over time.

Get started with Warehouses

Get started for free or find the right plan to enable your engineering team to collect and send unified customer data to 700+ pre-built integrations.

How to access Warehouses

Warehouses is part of Twilio Connections to unlock additional value from your CDP.

Pricing information

Find the right plan for your team to power personalized customer experiences at scale.

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Join the 25,000+ companies using the Twilio Segment platform

Free trial and simple pricing. No credit card required.

Your warehouse is full of valuable customer data—put it to work. Activate trusted data faster, smarter, and at scale with Twilio Segment.

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