Twilio for Salesforce

Use the Twilio for Salesforce app to message your audience and build relationships at scale.

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The Twilio for Salesforce app lets you easily send and receive text messages from Salesforce using the tools you know and love.

Build personal relationships using text messaging

Text messaging lets you spark conversations at scale to develop deeper connections. Twilio supports messaging groups of any size, so you can connect with individuals and large audiences.

Easily add messaging to Salesforce

Twilio works out-of-the-box with the Salesforce data and tools you rely on everyday. Supplement your workflows with messaging controlled by simple drag and drop tools and Lightning components.

Twilio for Salesforce allows you to integrate in minutes

Install the app, add your Twilio credentials, and you’re up and running in ten minutes. The app molds to your Salesforce environment so you can start with experiments and scale on demand.

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Control every aspect of Twilio for Salesforce

Salesforce admins and developers can add messaging capabilities using Process Builder, Platform Events, and Lighting Components. Tailor Twilio to suit your exact needs.

Integrate Salesforce data types in your messaging outreach

Use Twilio to reach contacts, leads, and person accounts, so you can make the most of conversational messaging.

Extend message capabilities in Apex

Unlock the full power of Twilio’s API platform using Apex. Twilio is endlessly programmable, allowing you to effortlessly build what you had in mind.

Communicate confidently on a reliable, global platform

Twilio powers companies from small startups to the enterprise. With one click, your messaging runs on a redundant SuperNetwork, powering billions of interactions all over the world.

Features

    Messaging Features

  • Real time 1:1 chat
  • Bulk send
  • Automated send with Process Builder
  • 1- or 2-way
  • Rapid Setup
  • Lighting or Classic
  • API request builder
  • WhatsApp Messaging

    Intelligence Comes Standard

  • Lookup
  • Opt-in/Opt-out handling
  • Status callbacks
  • Scheduler