Request to enable your Twilio numbers for WhatsApp

To start using WhatsApp Business API with Twilio in production, you need to enable your Twilio numbers for WhatsApp. We’ll use the information in the form below to assist you with onboarding.

You will need your Facebook Business Manager ID to initiate a request authorizing Twilio to message on your behalf. Read our docs for details on how to get this info.

To learn more about the WhatsApp onboarding process, please refer to our docs. Please note that WhatsApp has final discretion to approve companies to use the API.

Note: ISVs and SIs must follow a separate process. Learn more.

  • You will need your Account SID and your Facebook Business Manager ID.
  • WhatsApp prohibits certain verticals from onboarding. Please review the WA commerce policies before proceeding.
  • ISVs can now onboard their clients onto WhatsApp. Learn more.

Requesting access also allows us to send you information on Twilio events and news. We will use your information according to our privacy policy and according to the WhatsApp privacy policy. You may change your preferences at any time using your preference center.

Thank you for your interest.

We will keep you updated as access opens up.