Changelog

Product changelog and announcements

See additions and changes to the Twilio platform and Twilio Segment Customer Data Platform. You can also subscribe to our Changelog RSS feed below.

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Engage

Journeys Editing General Availability

With Segment's new Journeys editing and versioning functionality, you can create, edit, and adapt complex, data-driven multi-channel journeys with ease. Journeys can now be edited even when they are live and published.

For more information, visit Segment's Journeys Edits and Versioning documentation.

Engage

Push Notifications General Availability

You can now deliver personalized experiences where, when, and how your customers want with Push Notifications, sent right to your customers mobile devices. Push Notifications in Engage includes:

  • Push Notifications Campaign Builders, allowing you to design and deliver Push Notifications directly within Engage

  • Marketing Engagement Analytics, allowing you to understand the performance and ROI for every Push Notification you send

  • Subscription Management, allowing you to manage the subscription statuses of your customers directly in the platform for each channel separately

  • Click Behavior Options, allowing you to decide what your end user sees when they tap on the push notification on their mobile device

For more information, see Segment's Push Notifications documentation.

GA Connections Engage

Trait Activation General Availability

Trait Activation is available to all users on Engage Foundations.

Use Trait Activation to configure sync payloads that you send from Engage Audiences to a Destination. Map traits from user profiles to Destinations, configure identifiers to sync, and choose a sync strategy that fits your use cases.

For more information visit Segment's Trait Activation documentation.

Beta Connections Engage

Linked Events Private Beta

Use Linked Events to enrich real-time event streams with entities from your data warehouse to your destinations. Linked Events Private Beta is available to the following tiers:

  1. Unify + 

  2. Engage Foundations (Audience and Journeys)

  3. Engage Premier (Audience, Journeys, and Channels)

To learn more, visit the Linked Events Overview documentation and setup guides:

Beta Connections

Additional Privacy Controls for HIPAA Project(s)

In support of our customers’ ongoing enablement of HIPAA compliance, Segment now allows you to encrypt sensitive user data when sending data to event stream, cloud-mode Destinations.

For more information, refer to the HIPAA Eligible Segment documentation and Architecting for HIPAA.

GA Connections Engage

Duplicate Destination Mappings is now Generally Available

Duplicate Mappings enables users to quickly make a copy of an existing mapping with a destination, including all configurations and enrichments.

For more information, see the Duplicate Mappings documentation.

Connections Engage Unify GA Protocols

Monitor's Alerting 'Hub' is Generally Available

🔔 Alerting Hub is now Generally Available! 📣

You’ll now have visibility to 100% of alerts across all Segment products/features into one UI/UX. Users can now quickly find any alert across Connections, Protocols, Functions, Unify,  Engage, etc., to configure the triggers and their respective notification methods from a centralized interface.

For more information please refer to our docs and the Twilio blog for upcoming announcements.

Beta Connections Engage

View Dropped Event Samples in Delivery Overview

Delivery Overview now includes samples of events dropped in the Failed on Ingest pipeline step.

These samples provide visibility into data that failed to ingest from a source, helping users troubleshoot and refine their integrations.

For more information, visit the Delivery Overview documentation.

Connections

Functions Copilot General Availability

Functions Copilot lets you effortlessly create and refine functions using natural language prompts, streamlining the development of complex logic and code.

Functions Copilot is now available to all Segment users who have functions enabled for their workspace.

For more information, see Segment's Functions Copilot documentation.

GA Engage

Linked Audience Activation Improvements

Segment updated the Linked Audience Activation UI to make the set up for Activations easier with these new improvements:

  • The destination-level settings moved out of the side panel.

  • The new Configuration tab gives you a shareable URL to a specific activation configuration that allows multiple teams to collaborate on the mapping.

  • The UI now displays onboarding instructions on how to get started with Activations.

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