Introducing Enhanced Branded Calling!

We’re excited to announce the launch of Enhanced Branded Calling in Private Beta. This new offering allows businesses to create a more trusted and recognizable voice experience by displaying branded elements such as the Brand logo and call reason on outbound calls.

Enhanced Branded Calling includes:

• Brand Logo: Visually reinforce your brand identity by displaying your organization’s logo during outbound calls.

• Brand Display Name: Make your calls instantly recognizable by showing your business name on outbound calls.

• Call Reason: Add context to your outbound calls with a call reason such as “Delivery Update” or “Appointment Reminder” (Not supported on Apple devices at the moment).

Enhanced Branded Calling is currently offered as a Private Beta in the U.S. through the Twilio Console. Customers using the existing Branded Calling offering will need to complete a new registration to access the Enhanced Branded Calling features.

For more details, refer to the Branded Calling documentation or contact your Twilio representative to enable Enhanced Branded calling on your account.