Announcing New Transparency Report & Privacy Notices

Announcing New Transparency Report & Privacy Notices

We believe in “no shenanigans” when it comes to data privacy. In that spirit, we’d like to draw your attention to two documents: our transparency report for the second half of 2015 and our revised Privacy Notices.

Twilio Transparency Report – Second Half of 2015

The objective of our semi-annual transparency report is to inform you of the total volume of government requests for information received by Twilio, how Twilio responded to the requests and how often Twilio notified users of the requests.

• You can view our most recent transparency report for the second half of 2015 here.
• You can download a text file of our transparency report from our GitHub repository here.
• Read our blog post about why we publish a transparency report here.

Twilio’s Revised Privacy Notices

On February 1, 2016, we will be updating our Privacy Notices in addition to our Terms of Service and our Acceptable Use Policy.

We encourage you to review our revised Privacy Notices which have been written as direct, transparent and plainly as possible.

Transparency and Trust

The trust you place in Twilio for your vital communications is gravely important to us – our transparency reports and Privacy Notices attempt to provide the visibility you deserve and expect from a cloud service.

• Please reach out to us at transparency@twilio.com with specific questions or feedback on the transparency report.
• Please reach out to us at privacy@twilio.com if you have any questions about our privacy practices.