Speech Recognition
Convert speech to text and analyze its intent during any voice call. Available with pay-as-you-go pricing.
Speech-to-text
Using a simple <Gather> command, the Speech Recognition API captures your speech in real-time, transcribes it, and returns text.
View docs<Response> <Gather input="speech" action="/finalresult" partialResultCallback="/partialResult"> <Say>Say ahoy to Twilio Speech Recognition!</Say> </Gather> </Response>
No training required
Transcribe a wide range of industry-specific words and phrases out of the box, without any pre-training.
Streaming results
Build responsive voice applications that act on partial recognition results as your customer speaks.
Multiple languages
Recognizes 119 languages and dialects (and more coming soon) to support your global user base.
IVR
Turn nested phone trees into simple “what can I help you with” voice prompts.
Voice search
Allow customers to dial into your knowledgebase and get the answers they need.
Form fills
Ask customers questions and capture their answers using ASR to fill out forms and qualify leads.
Communicate reliably
Experience a 99.95% uptime SLA made possible with automated failover and zero maintenance windows.
Operate at scale
Extend the same app you write once to new markets with configurable features for localization and compliance.
Many channels
Use the same platform you know for voice, SMS, video, chat, two-factor authentication, and more.
No shenanigans
Get to market faster with pay-as-you-go pricing, free support, and the freedom to scale up or down without contracts.