Real-time transcription
Add automatic speech recognition (ASR) the easy way.
  • No training required

    Transcribe a wide range of industry-specific words and phrases out of the box, without any pre-training.

  • Streaming results

    Build responsive applications that act on partial recognition results as your customer speaks.

  • Multiple languages

    Recognizes 119 languages and dialects (and more coming soon) to support your global user base.

Understand (Coming soon)
Pull out your customer’s intent with a Natural Language Understanding (NLU) engine.
Use cases
Give customers the choice to use their natural language to navigate menus and collect information.
  • IVR

    Turn nested phone trees into simple “what can I help you with” voice prompts.

  • Voice search

    Allow customers to dial into your knowledgebase and get the answers they need.

  • Form fills

    Ask customers questions and capture their answers using ASR to fill out forms and qualify leads.

Pay-as-you-go with no upfront costs.
per 15 sec of <Gather>
<Gather> / month
per month
Commit pricing
per 15 sec of <Gather>
<Gather> / month
per month
Not available below 100,000 <Gather> per month.
With an annual commit over 100,000 <Gather> / month.
Contact sales to opt-in to annual commit pricing.
The Twilio advantage
  • Communicate reliably

    Experience a 99.95% uptime SLA made possible with automated failover and zero maintenance windows.

  • Operate at scale

    Extend the same app you write once to new markets with configurable features for localization and compliance.

  • Many channels

    Use the same platform you know for voice, SMS, video, chat, two-factor authentication, and more.

  • No shenanigans

    Get to market faster with pay-as-you-go pricing, free support, and the freedom to scale up or down without contracts.

Get started