Route calls and handle media
Essential voice features
Advanced call control
Use real-time RESTful APIs to receive, initiate, and control calls.
Twilio Conference
Create audio conferences with up to 250 participants, mixed locally to minimize latency.
TaskRouter
Route incoming phone calls to the people that can best handle them.
Speech Recognition
Convert speech to text and analyze its intent during any voice call.
Text-to-speech
Speak text to callers in 26 languages and accents.
The Twilio difference
Queue
Build call queues with intelligent hold and whisper experiences.
Call Recording
Record, store, and transcribe calls with just one line of code.
Answering Machine Detection
Determine if an outbound call made has reached a live person, answering machine, or fax.
Audio playback
Play prerecorded voice prompts and music.
Use any number and device
Essential Voice features
Local Phone Numbers
Instantly acquire local, national, mobile, and toll-free phone numbers in more than 70 countries with a single API.
Toll-Free Phone Numbers
Use your existing toll-free number or a new Twilio number in the U.S., Canada, and U.K.
The Twilio Difference
Clean Phone Numbers
Twilio Phone Numbers are validated to work as advertised and free of unwanted calls.
Call within browsers and apps
Enable phone calling from within any web interface or mobile app using Twilio SDKs.
SIP Interface
Route calls from your existing VoIP infrastructure to Twilio for programmatic call control without migrating hardware or carriers.
Build and debug faster
Essential Voice features
Documentation
Start building and get unstuck quickly with how-to guides, sample code, and extensive API documentation.
Helper libraries
Program in the language you already use with any one of our 32 helper libraries.
Access roles
Manage user permissions with policy-based access roles for admin, developer, and billing.
The Twilio difference
Voice Insights
Use network and device performance data during WebRTC calls to programmatically improve call quality.
Lookup
Verify the format, carrier data, and caller information for every phone number with the Lookup API.
Monitor
Troubleshoot issues faster with logs, alerts, and threshold-based triggers.
Communicate reliably
Experience a 99.95% uptime SLA made possible with automated failover and zero-maintenance windows.
Operate at scale
Extend the same app you write once to new markets with configurable features for localization and compliance.
Many channels
Use the same platform you know for voice, SMS, video, chat, two-factor authentication, and more.
No shenanigans
Get to market faster with pay-as-you-go pricing, free support, and the freedom to scale up or down without contracts.