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Caters to customers' tastes at scale
with email from Twilio SendGrid

Latifah Lake,
Product Marketing Manager

Marcie Murray,
Director Ecosystem Operations

  • Marks & Spencer
  • Blue Apron
  • Zendesk
  • American Red Cross
  • ING
  • Dr. On-Demand
  • Deliveroo
  • CipherHealth


Engage customers on any channel, any time.

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Connect with customers everywhere they want to interact with you—from text messages to emails, phone calls to video, intelligent chatbots and back—within a single powerful platform.


From first interaction to lasting connection

  • Text & Email Marketing
  • Lead Alerts
  • Call Tracking
  • Account Security
  • IVR
  • Intelligent Chatbots
  • Contact Center
  • Dispatch Notifications
  • Account Notifications
  • Appointment Reminders

Strengthen your customer relationships by uniting communications across your entire business, from marketing and sales to customer service and operations.

Personalize every step of the customer journey with solutions like intelligent chatbots, custom account notifications, a completely programmable cloud-based call center, and more.

8 million developers strong

Build with the best. Bring your ideas to life using powerful, developer-trusted APIs.

Julie used Twilio SendGrid to reach customers at scale with personalized messages. Now, Blue Apron sends emails engineered to match every customers’ taste.
Julie Mayrin
Julie Mayrin
Product Marketing Manager


The power to engage billions of customers on a global scale

Use powerful APIs to run cross-channel campaigns that keep your customers close, while building your business globally. Twilio’s infrastructure is built for high-volume and low-latency so you can scale fast while maintaining fidelity.

  • 795+ billion interactions across channels with 99.999% API uptime
  • 3+ billion phone numbers in 100+ countries
  • 172,000+ businesses trust Twilio for communications with enterprise-grade security and trust (ISO 27001, SOC 2)

Contact sales to discuss our products and solutions.

  • Find the right engagement solutions
  • Learn about pricing options
  • Access helpful resources
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