Product changelog and announcements

Compliance Toolkit is now Generally Available for Twilio Programmable Messaging customers in the United States. 

Compliance Toolkit helps you automate regulatory compliance by embedding AI-powered safeguards directly into your messaging workflows. It proactively detects possible compliance violations, identifies high-risk recipients, and applies intelligent transmission controls to prevent issues before messages are sent.

Learn more about this feature and how to enable it in our documentation.

 

DigiCert, the Certificate Authority that issues the public TLS certificates Twilio uses, has pushed back the timeline for removing the Client Authentication Extended Key Usage (EKU) extension from their certificates to March 1, 2027. With the extended timeline, we're revisiting our response to this change. 

You can now use the Programmable Messaging API to send and receive SMS in Twilio's Ireland (IE1) region. When using the feature, messages are stored and processed in Twilio's Ireland (IE1) region up to the point they reach Twilio’s connections with telecommunications providers.

This release adds API support in IE1 for:

• Sending SMS messages with phone numbers and alphanumeric sender IDs.
• Receiving inbound SMS messages with webhooks.
• Messaging Services, including webhooks, sticky sender, and country code geomatch.

To learn more and get started, see the Public Beta API docs.

The Twilio Video JavaScript SDK now supports Samsung Browser, the third most popular mobile internet browser globally with over 1 billion installs. This adds official support for millions of Android users on Samsung Galaxy devices who use Samsung Browser as their default browser and expands the reach of Twilio Video. 

To use Twilio Video with Samsung Browser, upgrade your application to the latest version of the Video JavaScript SDK. See the JavaScript SDK changelog for additional details and review the supported browsers documentation for the full browser compatibility matrix.

Studio now includes the Resume Conversation widget, which allows outbound Studio flows to connect to an existing Twilio Conversation. This widget fetches an existing Conversation, lists its participants, and configures Studio to continue the flow when inbound messages are received.

Note that this widget is designed for REST API triggered flows. Only one Conversation can exist per execution.

For more information, see our Resume Conversation widget docs.

Starting 23rd April 2026, Twilio will start passing on the “Reason” header for Elastic SIP Trunking outbound calls (Trunking Termination calls) that are rejected by Carriers based on Network Analytics with a SIP error response 603 Network Blocked.

We’re excited to announce that Flex UI 2.17.0 is now available. This release includes a number of enhancements and bug fixes.

For complete details, see the Flex UI release notes for 2.17.0.

Intelligent Alerts is now GA for all Twilio Messaging customers sending SMS traffic. It uses anomaly detection to automatically monitor your messaging traffic for unusual spikes in selected error codes, helping you identify potential delivery issues faster.

We released a new major version of the Twilio Java Helper Library on April 21, 2026. This release adds JDK 21 build and test support, bringing official compatibility with the latest Java LTS runtime. The library continues to support Java 8 and above; no runtime upgrade is required.

We're releasing a new major version of the Twilio Node Helper Library. To keep our customers' integrations secure, we're dropping support for Node.js versions 14 through 19, all of which have reached end of life and no longer receive security updates from the Node.js foundation.