Twilio Changelog | Jul. 28, 2025
Changes to the Voice Recording Storage billing system
Voice Recording Storage billing behavior is changing to improve accuracy and will provide daily usage metrics.
Starting on August 1st, 2025, Twilio will begin migrating accounts to a new Voice Recording Storage billing model to improve accuracy and provide daily usage metrics. Billing for the total storage minutes will occur at the end of the month, which is the current behavior, but daily usage metrics will be available in the Console or via the Usage API.
While there is no impact to Voice Recordings Storage pricing, customers may see slight changes in their invoice due to more precise billing calculations.
For details on Recording Storage pricing, visit our pricing page. Learn more about how the updated billing works in our Developer Support documentation.