Deliver world-class sales and service experiences
Flex gives your customer-facing teams the context, data, and channel flexibility they need to turn ordinary conversations into opportunities to drive repeat sales.
Provide personalized, data-driven customer service
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Connect customers with any customer-facing employee
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Choose the channels that remove friction for customers and encourage dialogue
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Personalize interactions with detailed customer profiles that pull in first-party data from any source
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Integrate data from any system, including Zendesk, Salesforce, billing systems, ERPs, inventory management, and more
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Augment your existing call center solution by deploying a rapid proof-of-concept—no commitment required


Serve customers before they become customers
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Add click-to-dial or click-to-text to your apps for efficient outreach
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Communicate with prospects on the channels they prefer
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Arm sales reps with detailed profiles containing data from every customer touchpoint
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Augment your existing workflows and systems—Flex integrates with Salesforce and Zendesk or custom CRMs


Offer in-app digital concierge to build relationships
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Use your mobile app as the virtual front door to your business and shopping experience
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Connect customers seamlessly with sales or support representatives
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Integrate with any data source to draw on holistic customer profiles for personalized service
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Send pictures and videos over digital channels to bridge the physical-digital divide

