Twilio Changelog

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Twilio Programmable Voice logo

Jul 22, 2024

Programmable Voice

Programmable Voice TwiML Changelog Updates

Ongoing updates to Programmable Voice TwiML processing behavior are communicated via the Voice TwiML Changelog

Twilio logo

Jul 22, 2024

Product Beta

No-code Partners now available in the Twilio Marketplace

We are excited to announce the availability of top no-code partners in the Twilio Marketplace, offering pre-built solutions to help businesses get up and running quickly with Twilio technology. Our partners provide seamless integrations to enhance your communication capabilities without the need for extensive development.

Several partners are offering special discounts to customers coming from the Twilio Marketplace. For instance, Aircall is providing two months free, while SpokePhone, Avochato, Salesmsg, and Textedly are offering two-week trials.

Additionally, we are pleased to highlight that SpokePhone can now be purchased using your Twilio account, making it even easier to integrate and manage your communications solutions.

This update enhances your ability to leverage Twilio’s capabilities through simplified, prebuilt solutions, saving you time and development resources.

Twilio Flex logo

Jul 18, 2024

Flex GA

Be first in line to get Flex UI minor releases

We roll out releases gradually over the span of a few weeks. If you have automatic Flex UI updates enabled, you can now opt in to have new minor releases applied to your Flex instance as soon as they’re available. We recommend this on accounts used for development or testing purposes to explore new features right away.

Twilio logo

Jul 18, 2024

Twilio SendGrid Platform Email

A Single Login for Your SendGrid and Twilio Account - Now Available for Existing SendGrid Users

Existing SendGrid users can now take advantage of the Unified Login feature that lets you use one set of user credentials to log in to all Twilio products. As you login to SendGrid, you will be prompted to either link your existing Twilio credentials or create a new Twilio user.

With the new Unified Login feature, you can manage user settings across your Twilio services in one place in the Twilio Console. This feature allows you to easily sign up for another Twilio product and have a seamless cross-product navigation experience.

This will be rolled out over the next few weeks to eligible SendGrid users. Your SendGrid email and Twilio email must match to link successfully. At this time, linking multiple SendGrid accounts to one Twilio user is not supported.

Twilio Messaging logo

Jul 12, 2024

GA Messaging Programmable Messaging

Search and filter Content Templates

You can now search, filter, and sort Content Templates based on their language, the type, the date it was created, and the contents within the template!


Use these search and filter parameters to easily find and manage your templates. You can use these to quickly identify templates and their approval status using whatever filter is easiest for you prior to sending them out. You can also see what channels the templates are approved to be used for. 

These tools are available on our console UI experience for the Content Template Builder as well as the Content API. To learn more about how you can use these endpoints to manage your content, click here to see our docs.

Twilio Phone Numbers logo

Jul 11, 2024

Phone Numbers Programmable Messaging

Multiple Alphanumeric Sender IDs under a single account is now Generally Available

Multi Sender ID provides Twilio customers with the capability to register multiple Alphanumeric Sender IDs under a single account within the same country. Before now, Twilio customers wanting to use this sender type in registration countries would have to create multiple accounts and manage them independently in order to have multiple active senders in the same country. With the launch of Multi Sender ID in GA, you can utilize the capabilities and reach that comes with using Alphanumeric Sender IDs in a single account - available in over 185 countries globally.

Twilio Flex logo

Jul 11, 2024

GA Flex

Flex UI 2.8 is now available

We are excited to announce that Flex UI 2.8 is now available. This release features the following additions and updates:

  • Additional language support for Agent Copilot, so you can now generate wrap-up notes for Spanish and Portuguese conversations. 

  • In Unified Profiles, we’ve added:

    • Customer highlights for outbound conversations

    • The ability for agents to manually refresh a customer’s profile history

    • Improved configurability for the profile header and recent activity

    • Enhanced container capabilities which allow your agent experiences to benefit from existing Flex programmability features

    • When a task comes in and a profile is associated with the customer’s email address, the customer’s name now appears in the task

  • Flex on Citrix VDI now supports remote devices running ChromeOS, including Chromebooks.

  • Updated the Voice SDK to version 2.11.1.

  • Updated the behavior of the Flex UI API Reference version selector so that broken links redirect to the newest documentation for the selected version instead of showing an error message.

You'll also notice a number of feature and UI enhancements, bug fixes, and more.

For complete details, see the Flex UI release notes for 2.8.

Twilio Programmable Messaging logo

Jul 11, 2024

Programmable Messaging

[U.S. A2P 10DLC] Connected Phone Numbers now visible on Campaign details page

Twilio has enhanced the Console UI to improve end-user usability by adding visibility of phone numbers associated with A2P registrations directly on the Campaign details page. This update introduces a new table that lists all phone numbers linked to a specific Campaign, making it easier to manage and review your numbers.

As an example, you can navigate to this page from Console UI -> Messaging -> Regulatory Compliance -> Campaigns -> Click on the campaign.

Visit our Twilio Docs for more information on A2P 10DLC. For details on confirming A2P registration, see our Support article.

Twilio Programmable Messaging logo

Jul 10, 2024

Programmable Messaging

Updates to the error code dictionary to clarify number validation errors

We are committed to enhancing your integration experience and ensuring our customers can successfully send messages. However, we understand that sometimes errors occur, and we aim to provide you with the quickest guidance to resolve them. That is why we are updating the error code dictionary to improve clarity and usability. 

Twilio Programmable Voice logo

Jul 09, 2024

Programmable Voice GA

Dual-channel Voice Conference Recordings

Twilio Programmable Voice now supports dual-channel for Conference Recordings, enabling improved speaker isolation and increasing the accuracy of Voice Intelligence transcription and conversation analysis.


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