Communications Field Guide

Build the New Normal

Software powered communications gives you the ability to drive digital acceleration and connect with your customers at scale.

Use cases

Tailor your communications to meet any customer's needs at every step of their journey throughout COVID-19.

Twilio is here to help


To serve organizations during these challenging times, Twilio is offering product and financial support through several initiatives: Impact Access
$500 credit and product discounts for organizations using communications for public benefit.

Video Boost
3 months of free video usage for COVID-19 first responders in healthcare, education, and nonprofit sectors.

Flex Boost
$30K in Flex hours for any contact center impacted by COVID-19.

If your team has a complex use case or massive scale need,please fill out our covid response form or call at(844) 814-4627.