Resource Center

The Intersection of AI, Trust, and Consumer Experience in Financial Services

In this episode, Tarun Dadoo, VP of Products & Delivery at Discover Financial Services, discusses the delicate balance between privacy and personalized consumer experiences, the implementation of composable CDPs, and the complex interplay between good data and consumer trust.

Whitepaper: IDC Education Spotlight

Learn how utilizing digital engagement tools appeals to younger, digitally native generations, enhancing enrollment, retention, and satisfaction outcomes.

Webinar: Building Durable Relationships in Higher Education

Discover the strategies for using digital communications, personalization, and AI to improve higher education outcomes.

Webinar: Unlock the Power of Personalized Healthcare in the Digital Age

Discover how AI and personalization revolutionize healthcare communication. Learn trends, compliance, and strategies for enhanced patient care.

Ebook: Appointment Outreach

Deep-dive into enhancing patient engagement with scalable, omnichannel notifications tailored to their preferences.

RCS Is Here: The Strategic Approach to multi-channel messaging

The launch of Apple’s iOS 18, and the RCS capabilities that come with it, have set the marketing and customer engagement world on a path towards a new future of business-to-consumer messaging. This webinar, hosted by Twilio product experts, aims to help you understand the RCS landscape, why it matters, and what you need to know to get started.

IDC Fireside Chat

Twilio was named a leader in the 2024 IDC Marketscape for Contact Center as a Service (CCaaS). In this on-demand webinar, you will learn about new trends that are shaping customer engagement and key marketscape insights with a Twilio product marketing expert and an IDC senior analyst.

Scale Your Impact with AI-Powered Engagement

Explore how social impact organizations – including healthcare, education, humanitarian aid and the public sector – can leverage Twilio's AI-powered engagement solutions to drive intelligent interactions and achieve scalable program outcomes. And learn how to strategically implement AI to accelerate engagement goals and create significant impact.

Unveiling the future:Redefining user authentication and fraud mitigation

Explore the complexities of fraud prevention and cutting-edge technologies that can help safeguard your business and consumers.

The User Authentication Decision Maker’s Guide

Fake users pose a reputational and expensive risk for your business. Learn how to protect your business—and your users—with the right user authentication solutions.

Building Flexible Data Architectures for Enhanced Customer Engagement with Kevin Niparko, VP of Product for Twilio Segment CDP

In this episode of Twilio's Builders Wanted podcast, Kevin Niparko, VP of Product for Twilio Segment CDP, discusses future proofing organizations to take advantage of AI breakthroughs, accelerating time to value, and solving problems through data strategy alignment.

Bringing people together through video applications

Watch now to learn best practices and see a demonstration of Twilio’s new open source video app which lets developers deploy a video app in less than five minutes.