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  • By Justin Herman
    COVID-19: Best Practices for Public Health Crisis Communications Coronavirus Blog Post (4).png

    As the global government, health, and nonprofit communities work together to stop the spread of COVID-19, we at Twilio have been looking for the best way we can do our part to help people affected by the virus and keep each other safe. 

    Communications play a critical role in how agencies provide public health information, keep constituents up to date on a continually evolving situation, and provide quality care. For this reason, we believe one of the best things we can do to help is to share best practices for using technology to deliver these critical messages. Digital tools and on-demand infrastructure can help organizations rapidly and cost-effectively scale response, as well as iterate quickly on what's working best to serve constituents.

    In this blog post, we’ll share the top ways we’re advising our partners in the government, health, and nonprofit sectors to use communications and engagement best practices to …

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